IT Service Desk Analyst

4 days ago

North Melbourne, Australia Etainsolutions Full time

Location:
** North Melbourne**

Open To:
**Australian Citizens**

We are seeking service desk support Staff:
In this team, You will be a vital player whose capability and drive. will see your career progress.

We are looking for a real team player with a passion for IT

Must have a proven understanding of:

- ITIL and IT Service Desk & Onsite best practice.
- The hours of operation are 38- per week with some out-of-hours and weekend requirements as directed.
- Working as a member of a cohesive team, providing effective Second /Third level IT support
- Liaise with clients and other areas on technical support issues, problem resolution and assistance, through to resolution.
- Contribute to problem rectification and fault reporting including logging, escalation and coordination with team members and other IT support areas using an ITSM tool.
- Install and configure software and hardware
- Assist in the development and maintenance of standard operating processes and procedures
- Perform the installation and configuration of desktop hardware and other devices.
- Utilise and contribute to the support material such as standard operating procedures and knowledge base.
- Assist in the development and maintenance of material for the operation of the section.
- Undertake other tasks as required or directed.
- Have excellent verbal communication skills and a likable can-do personality

  • Service Desk Analyst

    7 days ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream’s Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will...

  • Service Desk Analyst

    4 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Join to apply for the Service Desk Analyst role at Service StreamJoin to apply for the Service Desk Analyst role at Service StreamGet AI-powered advice on this job and more exclusive features.We have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an...

  • Service Desk Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Join to apply for the Service Desk Analyst role at Service StreamJoin to apply for the Service Desk Analyst role at Service StreamGet AI-powered advice on this job and more exclusive features.We have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an...

  • Service Desk Analyst

    2 weeks ago

    Melbourne, Australia Technology People Australia Full time

    **Service Desk Analyst** - South Melbourne - Outstanding leader - $61k - $65k + super + on call allowance **About the company** Technology People have partnered with a leading supplier of media and communications in Australia. With almost 100 radio stations under the brand alongside over 90 free to air TV signals, this business impacts over 10% of the...

  • Service Desk Analyst

    1 week ago

    Melbourne, Australia Australian Government Full time

    Salary: $85,559 - $92,324 - Location: Adelaide, SA,Brisbane, QLD,Bunbury, WA,Canberra,Melbourne, VIC,Perth, WA **Job Number**:EXT-APSL-2025-810 **Classification**:APS Level 5 **Salary Range**:$85,559 - $92,324 +15.4% Superannuation **Job Type**:Ongoing,Non-ongoing **Employment Type**:Full-time **Group/Division/Branch**:Technology and Digital Programs /...

  • Service Desk Analyst

    7 days ago

    Melbourne, Victoria, Australia Service Stream Full time $80,000 - $120,000 per year

    Primary LocationWA - Welshpool Job Description SummaryNew opportunities in Melbourne VIC and Welshpool WA About the RoleWe have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX listed leader in its field. These will initially...

  • IT Service Desk Analyst

    6 days ago

    Melbourne, Australia Profusion Group Full time

    **Company Overview** *** Profusion is working with a global client who are seeking a motivated IT Service Desk Analyst to join their high performing and close-knit team. **Role Overview** *** Working as an IT Service Desk Analyst you will work across L1 and L2 tickets joining an established Service Desk team who support a medium sized global corporate...

  • Service Desk Analyst

    2 weeks ago

    Melbourne, Australia Optus Full time

    **Service Desk Analyst**: **Date**:13 Nov 2024 **Location**: Melbourne, Australia **Company**:Singtel Group **It starts with YES!** As a Service Desk Analyst (SDA) you’re required to act as a central point of contact providing assistance to Optus customers and enabling them to make effective use of their Optus products and services. You will be...

  • Service Desk Analyst

    2 weeks ago

    North Sydney, Australia Allianz Australia Full time

    **Service Desk Analyst** **Service Desk Analyst - North Sydney/Hybrid working environment** **Does customer satisfaction motivate you?** You'll be an experienced IT help or service desk specialist, used to operating in a fast paced and demanding environment. Your colleagues are busy, focussed and collegiate; helping each other to learn how to solve the IT...

  • Service Desk L1

    2 weeks ago

    Melbourne, Australia Brennan IT Full time

    Awesome opportunity for an experienced Level 1 Service Desk Analyst to join our high performing team in Melbourne. Bullet Points - Join Australia's #1 Managed Service Provider - Have access to online learning and technical certification bonus - Tailored career development plans to suit your aspirations Full Job Description **Brennan IT** We are a national...