Assistant Housekeeping Team Leader

Assistant Housekeeping Team Leader

Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 170 franchised properties across Australia, New Zealand, United Kingdom and Fiji. While Quest is a member of The Ascott Group Limited, a leading international lodging owner-operator, Quest Woolloongabba is locally owned and operated. We love helping our guests to get as local as they like it, so they get the warmest welcome when they check in and we have the best local tips for them to check out.

Quest Woolloongabba is a 131 apartment room property located in Woolloongabba is located in the famous “Gabba” precinct only a stone's throw away from The Gabba cricket ground. The hotel is just minutes from the Brisbane CBD, South Bank Parklands, Princes Theatre and Gabba Central Shopping Centre. One of the oldest suburbs in Brisbane, Woolloongabba is also well regarded for its cafés and restaurants The property opened in 2014 and is home for AFL & Cricket fans as well as preferred accommodation of many local corporations.

At Quest Woolloongabba, we’re on the lookout for a new Housekeeping Executive Team Leader to join its team on a Full Time basis working 38 hours per week.

The Role

Reporting to the General Manager, the role involves leading a small housekeeping team as well as hands on work in the delivery of housekeeping and room attendant services for the apartments and cleaning of common areas to ensure the presentation of our property in line with the high standards of the Quest brand and to ensure the highest levels of guest satisfaction.

Your team leadership activities will involve working closely with the General Manager & Front Office Manager on recruitment, rostering, training and leadership of the housekeeping team to ensure high levels of work productivity and quality, positive employee engagement and retention, and strong alignment with Quest’s established model and procedures.

Will demonstrate a can-do, responsible, and flexible approach to work, excellent interpersonal and communication skills, a passion for customer service, a keen eye for detail, excellent organisational skills, strong leadership skills, and a strong appreciation of workplace safety.

Prior experience in housekeeping in a business environment is essential, and prior experience with leading a housekeeping team would be an advantage.

Whilst not essential, tertiary qualifications in a business discipline or the hospitality, travel or tourism industries would be highly regarded.

The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

The Opportunity

The role presents a great opportunity to work with a close knit, well established, stable / friendly & happy team under the banner of the highly successful and established Quest brand.

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally and onsite parking, team performance incentives eg movie vouchers, opportunities to participate in any number of e learning and development activities.

Applications

**Salary**: $52,000.00 - $55,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift
- Rotating roster
- Weekend availability

COVID-19 considerations:
Quest Woolloongabba complies with all recommended Covid Safe Protocols.

Ability to commute/relocate:

- Woolloongabba, QLD 4102: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Housekeeping: 2 years (preferred)

**Language**:

- English (preferred)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (preferred)

Work Location: One location