Aso Rostering Officer

16 hours ago

Adelaide Region SA, Australia Uniting Communities Full time

**About Us**
Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve wellbeing, overcome disadvantage, and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services.
**About the Role**
We are currently seeking a full time Rostering Officer to join our Home & Community Aged Care Team The Rostering Officer is responsible for rostering Care Workers, taking into consideration location of services, customer needs and preferences, geographical location, language, and service type. The Rostering officer will be responsible for consistent and high quality rostering to enable the service to deliver high quality aged care services in the community.
**Duties and Responsibilities of the role include (but are not limited to)**:

- Roster and allocate Home and Community Care Workers according to customer needs and preferences, geographical location, language and service type
- Schedule planned leave and coordinate replacement Care Workers for planned and unplanned absences
- Regularly update Care Worker availability and monitor unallocated shifts
- Action requests from the Customer Service Coordinator team relating to customer rostering amendments
- Respond and resolve Care Worker enquiries
- Respond to new referrals promptly
- Enter data accurately into the rostering system and ensure Payroll and Finance deadlines are met

**To be successful in this role you will possess the following**:

- Certificate III in Business Administration
- Experience in the aged care sector (highly desirable)
- Excellent written and oral communication skills.
- Ability to communicate and engage with a wide range of people
- Ability to manage competing priorities and multi task

**About the Remuneration**
**Your Application**
Please attach a cover letter addressing the Position Description and a current resume including the names of two referees addressed to Ruth Pares, Customer Service Manager, Home & Community Aged Care.
- As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks._

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