Rostering Officer

About Us

DLi is a leading provider of disability support services in South Australia. For more than 40 years, we have supported South Australians to live the life they choose through a broad range of services. We deliver these services with knowledge, experience, diligence, and enthusiasm. Services include:

• Supported Independent Living
• In-home Support
• Behaviour Support
• Short Term and Medium-Term Accommodation
• Social and Community Participation

Our clients also benefit from our mature approach to disability service provision through our Quality and Safeguarding Team which is responsible for driving a culture of industry best practice and compliance within the organisation, setting us apart from our competitors. The team provides specialist NDIS, psychological and legal compliance advice and support to our staff, managers, team leaders and support workers, ensuring that our clients best interest are at the centre of everything we do at all times and our service delivery is of the highest standards.

Our Values

Everything we do at DLi is underpinned by our values. These are:

• Impactful: We have a positive impact, supporting people to thrive and succeed.
• Joyful: We create a positive environment, taking great delight in supporting others to flourish.
• Connected: We take the time to build strong connections so that people feel supported, valued & safe.
• Supportive: We are kind, understanding and encouraging of people's goals and aspirations
• Genuine: We are sincere, honest, respectful and fair.

Your Role

You will use your exceptional customer service skills to build trusting relationships by communicating directly with Community Support Workers, clients, and families to inform them of roster and service changes as required. Working collaboratively within a supportive team, you will ensure the flexible, accurate, and timely allocation of resources to meet clients' service needs, including covering vacant or upcoming shifts and managing both planned and unplanned leave. You will be proactive in identifying where staffing resources are, or are likely to be, insufficient and communicate these gaps to our Workforce Planning team. Your attention to detail, strong organisational skills, and commitment to accurate data entry will ensure rosters are maintained with precision.

Role Requirements

• Experience working as a Rostering Officer or Workforce Planner is desirable.
• Working with an Enterprise Agreement is desirable
• Fridays, Saturdays and Sundays mandatory, the other day is flexible
• Working with Children Check
• NDIS Worker Screening Check
• Evidence of right to work in Australia
• Australian Driver's Licence
• Completion of the NDIS Quality, Safety & You Orientation Module

What's in it for you?

At DLi, we offer you training and professional development and a competitive hourly rate. You will be joining DLi as we continue to build our services in line with our new strategic growth plan. Some of the perks DLi offer to staff:

• Financial Wellbeing – Salary Packaging, Beyond Bank Care Program, Perkbox discount and perks.
• Health Benefits – Annual flu vaccination, Perkbox Wellbeing Hub and Gym Discounts, EAP
• Supportive Culture – Work with a team that values connection, inclusion, and fun
• Flexibility – We understand that life happens, and we support a work-life balance.
• Competitive Salary – Plus, salary packaging benefits to boost your take-home pay.

DLi is an Equal Opportunity Employer with a diverse workforce. DLi is committed to improving and sustaining employment outcomes for people from diverse backgrounds.

Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities are encouraged to apply.

We are on an exciting journey, and we invite you to apply to join us on the ride

For further information about the role please contact our People & Culture team