Assurance Management Expert

3 days ago

Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 43755

**Department**: AR Business Controls and Compliance

**Division**: Australia Retail

**Location**: Melbourne
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business or saving for things big or small.

This role sits within the Assurance whose mandate is to provide best in class first line assurance support to the business, developing best practices for operational risk management, uplifting our control environment and supporting the remediation of events and issues across the bank

As an Assurance Management Expert you will be responsible for providing the following 1st line operational risk management support to allocated businesses within the Retail Portfolio (Branch, Mobile Lending, Retail Broker, Contact Centre):
Provide assurance over quality and adequacy of risks, key controls, treatments, events, audit items, ORA’s etc
Provide insights, identify trends and make recommendations in relation to how risks are being identified, assessed and treated across the portfolio/tribe
Partner with businesses to support them in delivering their own risk management accountabilities (e.g. ORA’s, events, treatments, audit, risk forums) via provision of input, expertise, coaching and guidance
Mature risk management ecosystem, including proactively identifying and responding to internal/external influences at a Portfolio/BU/Tribe level
Drive improvement in risk capability/culture/awareness and promote operational risk management as a core capability across all BU’s/Tribes

**Role Location**: 833 Collins Street, Docklands VIC 3008

**Role Type**: Permanent, Full Time

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
Strong background in Distribution business and/or retail product lifecycle
Hands-on experience in risk management OR internal / external audit
Strong understanding of products and segment strategies and impacts on operational risks and controls
Experience undertaking high risk reviews and writing risk submissions
Strong understanding of relevant obligations and regulatory requirements
Ability to collaborate with the business to develop effective operational risk management solutions
Utilise analytical insights and data to identify opportunities to better balance risk with customer propositions
Desire to create a thorough understanding of how our customers and bankers relate and react to embedding risk management in everyday activities
Willingness to look at things differently, challenge the status quo and innovate
Strong stakeholder engagement skills and ability to build relationships through a collaborative approach

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

Job Posting End Date

, 11.59pm, (Melbourne Australia)

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