Customer Service Officer

5 days ago

Cameron Park, Australia KitchenAid Australia Pty Ltd Full time

**We are looking for passionate people**
- ** Permanent full-time position**:

- ** Opportunity to develop your skills in a high performing Customer Service team**:

- ** Free onsite parking**:

- ** Competitive staff discounts**

**About KitchenAid Australia**

KitchenAid Australia is part of the Whirlpool Corporation, the world's largest appliance manufacturer with major brand names in more than 170 countries around the world. With our broad range of products, KitchenAid Australia offers our customers outstanding quality kitchen appliances for their homes.

**About the Role**

**Tasks and Responsibilities**
- Use Salesforce to accurately record and process all customer interactions
- Be responsible for all Customer process and communication regarding:

- Service and warranty
- Product troubleshooting
- Customer order queries
- General product enquiries
- Proactively promote KitchenAid products to increase sales revenue
- Use initiative to control, manage and continually improve the quality of work in areas of responsibility.
- Adhere to and Promote KitchenAid Australia values and organizational accountabilities

**Selection Criteria**:

- Minimum 2 years customer service or sales experience
- Higher School Certificate (Year 12)
- Intermediate Google Suite skills
- Excellent written and verbal communication skills
- Excellent time management skills
- Flexibility and adaptability to change
- Excellent attention to detail and accuracy
- Sales Force Experience (not essential)

**Endless Opportunities**

Respectfully, no recruitment agencies please.

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