Support Officer

2 weeks ago

Cameron Park, Australia NSW Government -NSW Rural Fire Service Full time

**SUPPORT OFFICER**

**This opportunity offers**:

- Ongoing employment
- Full time role & 35 hour working week
- Attractive annual salary $41,851 - $73,755 p.a. plus 11% superannuation
- Location: Cameron Park
- Ongoing learning and development
- One ‘Agreed Absence’ leave day per calendar month in recognition of the hours worked and professional commitment to the organisation
- Free onsite car parking available

**About the Location**

The role is based at Cameron Park at the Hunter Area Command Office. The Hunter Area Command provides support to our five District Offices in the key specialist functions of People & Business, Community Risk and Capability.

**About the role**

The role supports the Capability team through being responsive to enquiries, maintaining records and relevant internal systems, adherence to policy in purchasing and inventory, and delivering a high standard of customer service to our customers in order to support our teams to protect the community.

Balancing multiple tasks with competing demands whilst supporting the Capability team’s projects and programs will be a key challenge for this role.
- Provide high levels of customer service to internal and external customers and communicate effectively across all levels
- Possess an understanding of volunteer and community engagement.
- Show initiative, multi-task and prioritise workloads.
- Take initiative and support the team to achieve business goals.
- Show confidence in use of technology in particular Microsoft Office Suite.
- Adapt to changing situations and respond quickly.

If you are interested in finding out more about this opportunity, please access the **role description** **and our **organisation structure**.

**Looking for more information?**

Why not reach out to our role expert Rhiannon Parr, A/Manager People and Business, for a confidential chat on 0429 018 981.

**If you’re interested in joining the NSW RFS**:

- A **cover letter** addressing how you meet the essential requirements of the role, outlining your suitability and why you are interested in this opportunity (maximum 2 pages as pdf);
- A **resume** which includes two current referees (as pdf)
- _Describe how you use different software in your workplace. List the programs that you have used and describe how you use the technology to improve efficiency or customer service outcomes_
- _Describe a time you have provided support to a team in the delivery of a key project. What strategies did the team adopt to ensure the project was successful, what was your contribution?_
- **Optional**:

- Please upload a copy of - _(essential requirements)_ _

1. Driver’s Licence

2. Forklift Licence

3. First Aid Certificate

4. Any relevant certificates relating to WHS, safe operation of plant / working from heights.

5. A copy of your NSW RFS qualifications (where applicable)

**Recruitment Information**
- **We value a diverse and inclusive workplace **and actively** **promote the employment of women, people with a disability, Aboriginal people, LGBTIQA+ and people from culturally and linguistically diverse backgrounds.
- A **recruitment (talent) poo**l** may be created through this recruitment process.
- Learn more about how NSW RFS members support communities across NSW below_

**Vacancy Reference: R23/300**

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