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Customer Service Representative

3 weeks ago

Cameron Park, Australia Express Promo Full time

**Responsibilities**:

- Collaborate with clients to understand their promotional needs and goals
- Generate unique and eye-catching product concepts and quotes that stand out from the crowd
- Coordinate with suppliers to ensure timely delivery of high-quality products
- Keep up with the latest trends in the promotional industry and bring fresh ideas to the table
- Embrace teamwork and have a blast while creating memorable products for our clients

**Requirements**:

- A passion for all things promotional. If you get excited about cool giveaways and creative branding, we want you Experience in the industry is not necessary however would be a great advantage.
- A dash of creativity with an eye for detail. Excellent communication skills. You’ll be working closely with clients, suppliers and our team, so being a great communicator is a must.
- Ability to juggle multiple projects with ease. We’re a busy bunch, so strong organisational skills are key.
- Previous customer service experience.

**Perks and Benefits**:

- Join a close-knit team with great culture (we celebrate birthdays with cake plus frequently provide lunches and kitchen nibbles)
- Fun-filled team-building activities and outings
- The opportunity to let your creativity run wild and see your ideas come to life
- Room for growth, development and training - we love to see our team members shine

**Ready to embark on an exciting journey with Express Promo?**

Show us your personality and tell us why you’re the perfect fit for our team in your cover letter

**Don’t miss out on the chance to be part of something extraordinary**

**Job Types**: Full-time, Part-time

Pay: $60,000.00 - $70,000.00 per year

Expected hours: 38 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Day shift

Supplementary Pay:

- Overtime pay
- Penalty rates

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person