Team Leader Tourism

APS 6 - $88,408 - $100,378 per annum plus superannuation
- Parks Australia
- Uluru-kata tjuta National Park

**Identified position** - This position is an ‘Identified’ position which signifies that the role has a strong involvement in issues relating to Aboriginal and Torres Strait Islander people. The successful applicant must have an understanding of the issues affecting Aboriginal and/or Torres Strait Islander people and an ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander People.

**Who we are**

Australia’s natural and cultural heritage is unique. Our land and seascapes are distinctive, home to plants and animals found nowhere else in the world, and to some of the oldest living cultures on earth. These environments and cultures are an essential part of our national identity, and visitors travel from across the country and the world to experience them. The Director of National Parks (the Director) is responsible for six national parks, the Australian National Botanic Gardens, 58 Australian Marine Parks and the Heard Island and McDonald Islands Marine Reserve established under the Environment Protection and Biodiversity Conservation Act 1999. Parks Australia is the federal park agency that supports the Director, and they are a division of the Department of Climate Change, Energy, the Environment and Water (the Department). We work to showcase these natural and cultural wonders to the world, demonstrating to all why these places are so special, and inspiring communities to become more invested in their care and future.

Beyond the spinifex sand plains of arid central Australia lies Uluru-Kata Tjuta National Park, one of three national parks leased by their Aboriginal owners to the Director of National Parks, and jointly managed by Traditional Owners and Parks Australia. Parks Australia assists with ongoing management of the park’s natural and cultural heritage. This branch also manages Booderee National Park, with its coastal habitats.

**The Job**
Under the general direction of the Visitor & Tourism Services Manager undertake the following:

- Supervise the media and project/education/interpretation staff and provide direction on priorities.
- Oversee the operations of the media office including media activities, media guidelines and media permits as well as working with the Parks Australia communications team and providing support to the Media Working Group (MWG).
- Assist with management of the team budget and undertake procurement processes.
- Build and maintain effective relationships with tourism operators, media, businesses, stakeholders and relevant government agencies.
- Coordinate the development and implementation of contracts for interpretation and education programs as well as the knowledge for tour guides accreditation program.
- Coordinate other projects regarding visitor and tourism services including the Uluru Festival proposal and as required.
- Assist with development and management of commercial activity licenses.
- All duties will be performed in accordance with the Park’s Lease Agreement, the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act) and UKTNP Management Plan.
- Assist the collection of data on visitor surveys and other survey projects.
- As an effective member of the park leadership team; mentor, lead and supervise the team in a cross-cultural environment; support their training and development to build staff capability, skills and capacity; and demonstrate leadership by actively adapting to changes in the workplace.
- Produce a quarterly joint management newsletter and share the Traditional Owner’s vision for the future of the park and encourage, facilitate and participate in the exchange of knowledge, experience and skills between Indigenous and non-Indigenous staff; and work with Indigenous staff and stakeholders that speak Pitjantjatjara and/or Yankunytjatjara as a first language.

**What we are looking for**
**Knowledge and experience**
- Demonstrated experience in commercial license/contract management Pitjantjatjara and/or Yankunytjatjara language skills would be useful but not essential.
- Demonstrated experience in team leadership and development in a cross-cultural environment.
- An awareness of issues affecting Indigenous people in remote locations and the ability to contribute sensitively and effectively to the joint management of the park.

**Skills and capabilities**
- Demonstrated experience in tourism, public communications, stakeholder liaison and negotiation.
- Demonstrated experience in project and contract management.
- Desktop publishing or design for internal and external promotional materials.
- Excellent verbal, interpersonal and written communication skills; the ability to consult and negotiate sensitively in a remote and cross-cultural workplace; and the ability to produce reports and communication/interpretation materials along with a working knowledge of social media