Guest Relations Assistant Team Leader

1 week ago

Royal National Park, Australia Youthworks Full time

Conference Centres
- 25 June- Written By Human Resources

**Division/branch**: Youthworks Conference Centres

**Location**: Royal National Park (Sutherland), NSW

**Job type**: Full Time

**Closing Date**: as soon as position is filled

Youthworks Conference Centres provide a place of temporary community for groups for relational and personal growth. They are intentional partners to schools, churches and like-minded community groups through networking, collaboration and facilitation of Word ministry. They provide outstanding venues in amazing locations and Christian hospitality. They believe their interactions with guests and each other are opportunities to promote and proclaim the gospel.

**About the role**:
The Guest Relations Assistant Team Leader has responsibility to assist the Guest Relations Team Leader in coordinating the elements of the day-to-day onsite operations to create a seamless guest experience. This includes but is not limited to, overseeing team member direction, facilitation of meal service, maintaining open lines of communication between stakeholders.

Additionally, oversee and have responsibility for all housekeeping operations, including but not limited to staffing, contractors, linen service, and cleaning delivery, to ensure quality service from start to finish.

**Your responsibilities**:

- Overall responsibility and leadership of the team through rostering, training, supervising, mentoring and performance monitoring of Housekeeping staff
- Provide clear direction to Housekeeping contractors and staff for day-to-day tasks required to run operations and maintain facilities
- In the absence of the Guest Relations Team Leader, oversee and assist in the day-to-day management of Guest Relations operations, across a 7 day a week roster, including but not limited to ensuring adequate Guest Relations staff are rostered to fulfil guest group requirements
- Ensure that housekeeping service is provided to guest groups in a timely fashion
- Ensure that the Centre(s) are properly prepared and ready in a timely manner for each incoming guest group, including but not limited to, guest rooms, bathrooms and common spaces

**You will need to demonstrate**:

- Experience in housekeeping / commercial cleaning
- Experience leading a team
- Experience in the implementation of Industry and Safety Standards
- Excellent organizational and time management skills with the ability to multitask and to be flexible to reflect changes in priority
- Church-based safe ministry / safe church training program, or willingness to obtain.
- Well-developed written and verbal communication skills with a focus on providing strong customer service focus
- A current drivers license
- Willingness to work within an Anglican organisation

**What we would really like you to have**:

- Personal Christian faith
- Chemical handling qualifications
- Mental Health First Aider certification

**Additional information**:
Current drivers licence and own transport is essential as there is no public transport anywhere near the Port Hacking Conference Centres.

  • Guest Relations Assistant

    6 days ago

    Royal National Park, Australia Youthworks Full time

    14 Nov- Written By Human Resources**Division/Branch**: Venues and Ministry Programs ** Location**: Royal National Park (Sutherland), NSW ** Job type**: Part-time, midweek shifts (negotiable by agreement prior to commencement before starting) ** Closing date**: As soon as positions filled Youthworks Conference Centres provide a place of temporary community...

  • Guest Relations Assistant

    6 days ago

    Royal National Park NSW, Australia Youthworks Full time $40,000 - $90,000 per year

    11 NovWritten By Human ResourcesDivision/Branch: Venues and Ministry ProgramsLocation: Royal National Park (Sutherland), NSWJob type: Part-time, midweek shifts (negotiable by agreement prior to commencement before starting)Closing date: As soon as positions filledYouthworks Conference Centres provide a place of temporary community for groups for relational...

  • Guest Relations Assistant

    1 week ago

    Royal National Park, New South Wales, Australia Anglican Youthworks Full time $40,000 - $60,000 per year

    Division/Branch:Venues and Ministry ProgramsLocation:Royal National Park (Sutherland), NSWJob type:Part-time, midweek shifts (negotiable by agreement prior to commencement before starting)Closing date:As soon as positions filledYouthworks Conference Centres provide a place of temporary community for groups for relational and personal growth. They are...

  • Bookings Consultant

    2 weeks ago

    Royal National Park, Australia Youthworks Full time

    Conference Centres - 13 Aug- Written By Human Resources **Division/branch**: Venues and Ministry Programs **Location**: Royal National Park (Sutherland), NSW **Job type**: Part-time with potential for Full Time **Closing Date**: as soon as position is filled Youthworks Conference Centres provide a place of temporary community for groups for relational...

  • Team Leader Visitor Services

    2 days ago

    National Park, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 5 - $81,690 - $89,615 per annum plus superannuation - Parks Australia Division - Uluru-kata tjuta National Park - An exciting opportunity is available at Uluru-Kata Tjuta National Park in the Visitor & Tourism Services team for a motivated and experienced customer service individual to lead the Visitor Services team. - As team leader, you will directly...

  • Head Housekeeper

    6 days ago

    Royal National Park, Australia Youthworks Full time

    **Division/Branch: Youthworks Conference Centres** **Location: Port Hacking Centres, Royal National Park (Sutherland), NSW** **Job type: Part time (30hrs per week)** **Closing date: As soon as position filled**: Youthworks is seeking a Head Housekeeper to join our team. This part time role offers rostered shifts to service seven day a week operations....

  • Maintenance Officer

    1 week ago

    Royal National Park, Australia Youthworks Full time

    **Division/Branch: Youthworks Conference Centres** **Location: Port Hacking Centres, Royal National Park (Sutherland), NSW** **Job type: Full time** **Closing date: As soon as position filled**: Youthworks is seeking a Maintenance Officer to join our Conference Centre team for our team at Port Hacking, situated in the beautiful Royal National Park, just...

  • Workplace Relations Advisor

    14 hours ago

    Royal Park, Australia Motor Trade Association Full time

    Provide advice and related support to members in relation to industrial relation - Manage pay queries and WHS queries, Prepare and update Wage Guides. - Provide consistent, balanced, and professional advice & consultation. **About Us** Established in 1926, The Motor Trade Association SA/NT is recognised as the automotive skills and training provider of...

  • Trainer and Assessor

    14 hours ago

    Royal National Park, Australia Youthworks Full time

    COE - 27 Nov- Written By Human Resources **Division/Branch**: Youthworks,**Christian Outdoor Education **Location**: Royal National Park **Job Type**: Permanent, Fulltime **Closing Date**: As soon as the position is filled Youthworks is seeking an experienced Christian Outdoor Educator to join our Training Team as a Trainer and Assessor. Youthworks...

  • Gaming Manager

    13 hours ago

    Royal Park, Australia ALH Hotels Full time

    About the Role **Gaming Manager | Hendon Hotel | Dream big with us!** “Let’s go to the pub!” Chances are, it’s one of ours. As the cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. And with passion on tap, our team adds to every pub’s story. As our collaborative Gaming Manager, you’ll lead the way for...