Guest Relations Assistant Team Leader

2 weeks ago

Royal National Park, Australia Youthworks Full time

Conference Centres
- 25 June- Written By Human Resources

**Division/branch**: Youthworks Conference Centres

**Location**: Royal National Park (Sutherland), NSW

**Job type**: Full Time

**Closing Date**: as soon as position is filled

Youthworks Conference Centres provide a place of temporary community for groups for relational and personal growth. They are intentional partners to schools, churches and like-minded community groups through networking, collaboration and facilitation of Word ministry. They provide outstanding venues in amazing locations and Christian hospitality. They believe their interactions with guests and each other are opportunities to promote and proclaim the gospel.

**About the role**:
The Guest Relations Assistant Team Leader has responsibility to assist the Guest Relations Team Leader in coordinating the elements of the day-to-day onsite operations to create a seamless guest experience. This includes but is not limited to, overseeing team member direction, facilitation of meal service, maintaining open lines of communication between stakeholders.

Additionally, oversee and have responsibility for all housekeeping operations, including but not limited to staffing, contractors, linen service, and cleaning delivery, to ensure quality service from start to finish.

**Your responsibilities**:

- Overall responsibility and leadership of the team through rostering, training, supervising, mentoring and performance monitoring of Housekeeping staff
- Provide clear direction to Housekeeping contractors and staff for day-to-day tasks required to run operations and maintain facilities
- In the absence of the Guest Relations Team Leader, oversee and assist in the day-to-day management of Guest Relations operations, across a 7 day a week roster, including but not limited to ensuring adequate Guest Relations staff are rostered to fulfil guest group requirements
- Ensure that housekeeping service is provided to guest groups in a timely fashion
- Ensure that the Centre(s) are properly prepared and ready in a timely manner for each incoming guest group, including but not limited to, guest rooms, bathrooms and common spaces

**You will need to demonstrate**:

- Experience in housekeeping / commercial cleaning
- Experience leading a team
- Experience in the implementation of Industry and Safety Standards
- Excellent organizational and time management skills with the ability to multitask and to be flexible to reflect changes in priority
- Church-based safe ministry / safe church training program, or willingness to obtain.
- Well-developed written and verbal communication skills with a focus on providing strong customer service focus
- A current drivers license
- Willingness to work within an Anglican organisation

**What we would really like you to have**:

- Personal Christian faith
- Chemical handling qualifications
- Mental Health First Aider certification

**Additional information**:
Current drivers licence and own transport is essential as there is no public transport anywhere near the Port Hacking Conference Centres.

  • Guest Relations Assistant

    6 days ago

    Royal National Park, Australia Youthworks Full time

    **Division/branch: Youthworks Conference Centres** **Location: Royal National Park (Sutherland), NSW** **Job type: Full time** **Closing Date: As soon as position filled**: Youthworks Conference Centres provide a place of temporary community for groups for relational and personal growth. They are intentional partners to schools, churches and like-minded...

  • Assistant Team Leader

    3 hours ago

    Royal National Park, Australia Youthworks Full time

    COE- 27 Nov- Written By Human Resources**Division/Branch**: Youthworks,** **Christian Outdoor Education **Location**: Royal National Park **Job Type**: Permanent, Fulltime **Closing Date**: As soon as the position is filled Youthworks Christian Outdoor Education is seeking an Assistant Team Leader to join our Youthworks Rathane Team. This is a permanent...

  • Coe Team Leader

    3 hours ago

    Royal National Park, Australia Youthworks Full time

    COE- 27 Nov- Written By Human Resources**Division/Branch**: Youthworks,** **Christian Outdoor Education **Location**: Royal National Park **Job Type**: Permanent, Fulltime **Closing Date**: As soon as the position is filled Youthworks is seeking a Christian Outdoor Team Leader to join our Deer Park team. Youthworks Christian Outdoor Education leads the...

  • Outdoor Ministry Leader

    3 hours ago

    Royal National Park, Australia Youthworks Full time

    COE- 27 Nov- Written By Human Resources**Division/Branch**: Youthworks,** **Christian Outdoor Education **Location**: Royal National Park **Job Type**: Permanent, Fulltime **Closing Date**: As soon as the position is filled Youthworks is seeking an Outdoor Ministry Leader to join our team. Youthworks Christian Outdoor Education leads the way in...

  • Assistant Manager

    16 hours ago

    Royal Park, Australia ALH Hotels Full time

    About the Role **Assistant Manager | Hendon Hotel | Dream big with us!** The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. The local pub is where stories are made and retold. A place to escape and feel at home. And every great local is made up of great people. - If work isn’t fun, you’re not playing on the...

  • Bookings Administrator

    2 weeks ago

    Royal National Park, Australia Youthworks Full time

    Conference Centres- 17 Apr- Written By Human Resources**Division/Branch**: Youthworks Conference Centres **Location**: Port Hacking Centres, Royal National Park (Sutherland), NSW or hybrid once initial training is completed **Job type**: Part time (4-5 day per week) **Closing date**: As soon as position filled Youthworks is seeking a Bookings...

  • Team Leader Visitor Services

    1 week ago

    National Park, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 5 - $81,690 - $89,615 per annum plus superannuation - Parks Australia Division - Uluru-kata tjuta National Park - An exciting opportunity is available at Uluru-Kata Tjuta National Park in the Visitor & Tourism Services team for a motivated and experienced customer service individual to lead the Visitor Services team. - As team leader, you will directly...

  • Assistant Team Leader

    1 week ago

    National Park, Australia Australian Department of the Environment Full time

    APS 5 - $78,548 - $86,168 per annum plus superannuation - Parks Australia Division - Booderee National Park **Affirmative measure**: - **Indigenous employment** - The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975'. This vacancy is only available to Aboriginal and/or...

  • Head Housekeeper

    2 weeks ago

    Royal National Park, Australia Youthworks Full time

    **Division/Branch: Youthworks Conference Centres** **Location: Port Hacking Centres, Royal National Park (Sutherland), NSW** **Job type: Part time (30hrs per week)** **Closing date: As soon as position filled**: Youthworks is seeking a Head Housekeeper to join our team. This part time role offers rostered shifts to service seven day a week operations....

  • Maintenance Officer

    2 weeks ago

    Royal National Park, Australia Youthworks Full time

    **Division/Branch: Youthworks Conference Centres** **Location: Port Hacking Centres, Royal National Park (Sutherland), NSW** **Job type: Full time** **Closing date: As soon as position filled**: Youthworks is seeking a Maintenance Officer to join our Conference Centre team for our team at Port Hacking, situated in the beautiful Royal National Park, just...