Field Service Coordinator
14 hours ago
Our Metro Field Services team are looking for a Full Time **Field Service Coordinator** to join our busy team working a roster that best suits your lifestyle. We can offer a 7 x 7 roster (Wed - Tues - 6am to 6pm - 1 week on & 1 week off) or Mon to Fri with rotating start hours - 6am or 10am.
**ABOUT THE ROLE**
The objective of the **Field Service Coordinator** is to coordinate the service and repair of Caterpillar machinery to assist our technicians provide “front-line” support. Communication is absolutely paramount in this position to ensure high level company standards are always met, whilst providing the highest level of customer service and value for money for our valued customers.
**A typical day in this role will include**:
- Managing a designated portfolio of clients across the Melbourne Metro region.
- Booking and scheduling all service jobs for our technicians in the field.
- Frequently liaising with our technicians for status reports to feed back to our customers.
- Working directly with the Supervisors and Service Manager to ensure work planning is conducted smoothly.
- Day to day invoicing and work in progress responsibilities.
**We are looking for a self-starter with the following attributes**:
- Excellent verbal communication and rapport-building skills.
- Terrific listener with the ability to think on your feet.
- Experience providing an empathetic approach with a calm disposition.
- Proven conflict resolution abilities under pressure.
- The skills to work in an office of fast changing priority.
- Experience in earth-moving or automotive would be highly regarded (if you have a mechanical trade, even better).
- Experience in the following computer systems DBS, SAP, QWB, Outlook, SIS, Cognos, ChemWatch would be highly regarded (not essential).
- Must have strong multi-tasking and time management skills.
- Willing to go the extra mile to get a “winning” result for all.
**APPLY TODAY** Please call Katie if you have any queries on 03 9566 0691.
-
Field Service Coordinator
2 days ago
Clayton, Australia William Adams Full timeA very exciting opportunity has become available for a Full Time **Field Service Coordinator** to join our busy Clayton Metro Field Services Team working Monday to Friday, 8.30am to 5pm. **ABOUT THE ROLE** The objective of the **Field Service Coordinator** is to coordinate the service and repair of Caterpillar machinery to assist our technicians provide...
-
Technical Field Service Coordinator
7 days ago
Clayton, Australia William Adams Full timeOur Metro Field Services team are looking for a Full Time **Technical Field Service Coordinator** to join our busy team working a roster that best suits your lifestyle. We can offer a 7 x 7 roster (Wed - Tues - 6am to 6pm - 1 week on & 1 week off) or Mon to Fri with rotating start hours - 6am or 10am. **ABOUT THE ROLE** The objective of the **Technical...
-
Field Service Coordinator
6 days ago
Clayton, Australia William Adams Full timeA very exciting opportunity has become available for an experienced **Service Coordinator** to join our busy **Clayton** Metro Field Services Team. **Looking for work life balance?** In this role you will work 7 days on and 7 days off on a rotating roster (working Wednesday - Tuesday) from 6am to 6pm. **ABOUT THE ROLE** In this full time permanent role,...
-
Technical Field Service Coordinator
15 hours ago
Clayton, Australia William Adams Full timeWe have a great opportunity for an experienced **Field** **Service Coordinator** with a technical mechanical background to join our busy **Clayton** Metro Field Service Team. **Looking for work life balance?** In this role you will work 7 days on and 7 days off on a rotating roster (working Wednesday - Tuesday) from 6am to 6pm. **ABOUT THE ROLE** In this...
-
Technical Field Service Coordinator
2 weeks ago
Clayton, Australia William Adams Full timeWith almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Today, we lead the way with great products, unrivalled product support and, of course, the best...
-
Field Supervisor
2 weeks ago
Clayton, Australia Service Stream Full timePrimary Location Clayton, VIC Job Description Summary Exciting opportunity to join our Utilities division as a Field Supervisor supporting a major metering contract About the Role Key Responsibilities - Ensure all contractual KPI’s are met and if possible exceeded - Assist in maintaining a strong client relationship and act as key point of contact for...
-
Technical Field Service Coordinator
15 hours ago
Clayton, Australia William Adams Full timeWith almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Today, we lead the way with great products, unrivalled product support and, of course, the best...
-
Field Supervisor
7 days ago
Clayton, Australia Service Stream Full timePrimary Location Clayton, VIC Job Description Summary Service Stream’s Telecommunications division are currently seeking a Field Supervisor to join our growing company. About the Role Nature of position: Permanent, Full-Time Location: Clayton South Reporting Line: Senior Field Specialist Key Responsibilities The Field Supervisor is responsible for...
-
Field Service Administrator
14 hours ago
Clayton, Australia William Adams Full timeWe have an exciting opportunity for a highly motivated and professional individual to join the Field Service team in the role of **Field Service Administrator** based at our **Clayton** branch. Reporting to the Service Supervisors, you will be responsible for providing outstanding customer service and administration support for this fun and cohesive...
-
Field Service Administrator
1 week ago
Clayton, Australia William Adams Full timeWe have an exciting opportunity for a highly motivated and professional individual to join the Field Service team in the role of **Field Service Administrator** based at our **Clayton** branch. With over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and...