Junior Salesforce Administrator

2 weeks ago

Sydney, Australia Hatch Full time

** This role is at Go1 (not for Hatch)**

Hatch is supporting Go1 to find a great Junior Salesforce Administrator to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Go1.

**About the role at Go1**

We seek a proactive individual who can help us continually improve and enhance our Salesforce platform. You’ll work with a small team of salesforce specialists and support them in capturing requirements, crafting standard process solutions and building those solutions using declarative configuration tools.

Our Salesforce user experience is of phenomenal importance to us, therefore you should enjoy all aspects of user management including support tickets, training, and building signing solutions with user happiness a priority.

We are looking for someone with a solid understanding of the Salesforce platform and a want to keep learning. The Junior Salesforce Administrator should be comfortable liaising with end users and be keen to understand their needs and perspectives.

**Seniority**

**Entry Level** - A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.

**Responsibilities**
- Customer Advocacy and Feedback - Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- Relationship Building - Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.

**Strengths**
- Resilience - Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- Problem solving - Identifies problems and develops logical solutions that address the problems
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Go1.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $50,000.00 - $120,000.00 per year

Schedule:

- 8 hour shift

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