Rsp Partner Service Improvement Lead

3 days ago

Melbourne, Australia nbn™ Full time

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A fantastic opportunity at nbn, Australia’s largest infrastructure project, as the Partner Service Improvement Lead, reporting to the Manager Optus and Vocus Relationship, where you will join the RSP Management and Operations team, a key pillar within the Operations business unit.

A bit about your role

A nine-month fixed term contract opportunity has become available for a Partner Service Improvement Lead. In this role, you will perform detailed commercial and performance analysis for the RSP Management and Operations group and transfer that analysis into clear decision-making collateral. You will also be the custodian of Performance Dashboards that track our performance and provide root cause analysis on any failed performance targets as well as provide analysis to support any improvement initiatives as a result.

A bit about you

To be successful in this role, you will have a strong analytical background with experience in commercial and performance analysis. You will have experience working in service delivery or operational disciplines with strong account management, relationship and customer management acumen. Advanced MS Excel skills are a must along with MS PowerPoint and the ability to take large volumes of data and collate the information to support and drive decision making. Strong business acumen and project management skills are essential.

Life at nbn

At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future. As one of the Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of a team building a brighter future for the country.

In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.

We actively focus on our people having a fair go at reaching their career aspirations. We’re committed to equal opportunities for all employees. With initiatives like Women’s Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.

Continue the conversation
- At nbn, health, safety and wellbeing will always be our highest priority and we are committed to protecting our employees, families, partner workforces, and the customers and communities we serve. nbn recognises that vaccinations against COVID-19 are critical and necessary for our future. As such certain workers are expected to be vaccinated against COVID-19 unless a valid medical exemption is provided. For further information please refer to our_
- Covid-19 Vaccination Policy_
- ._
- At _
- nbn_
- our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the _
- nbn_
- network. _
- nbn_
- also aims to build a network that minimises energy use and can be operated with mínimal impact on the environment._

Worker Type

Fixed Term (Fixed Term)

Time Type

Full time

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