Service Receptionist

2 weeks ago

Midland, Australia Autoleague Full time

Are you organised, detail-oriented, and passionate about providing outstanding customer service?

**Midland Toyota** are seeking a dedicated **Service Receptionist **to join our team and contribute to the smooth operation of our service department.

As a Service Receptionist, you will play a crucial role in ensuring efficient communication between customers, service advisors, and technicians, as well as maintaining accurate records and facilitating the service process.

**The Role**:

- Schedule service appointments and coordinate with service advisors and technicians to ensure timely completion of work.
- Create and maintain service records, including vehicle information, service history, and warranty details.
- Process service orders, invoices, and payments accurately and efficiently.
- Collaborate with other departments to ensure seamless coordination and exceptional customer experiences.
- Uphold dealership policies and procedures, including compliance with all relevant regulations and standards.
- Any ad hoc duties as required by management

**Requirements**:

- Previous experience in a similar administrative or customer service role, preferably within the automotive industry.
- Strong communication skills, both verbal and written, with a customer-focused approach.
- Excellent organisational skills and attention to detail, with the ability to multitask and prioritise tasks effectively.
- Familiarity with basic automotive terminology and service procedures is an advantage.
- Ability to work independently as well as part of a team in a fast-paced environment.

**Benefits**:

- Exciting, fast paced and rewarding career move
- Ongoing training and fantastic career development opportunities
- Amazing company culture with a supportive management team
- Develop your skills & grow with the group
- Join one of the largest automotive groups in Australia
- Employee Assistance Program (EAP) Access to free, confidential counselling
- Employee discounts and offers
- Salary package your next vehicle through novated leasing

**How to Apply**:
If you are a motivated individual with a passion for customer service and administrative excellence, we want to hear from you Send us your cover letter and resume by clicking **‘Apply’.**

**Please note**: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. We welcome applicants from all backgrounds. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

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