Psychology Clinic Administrative Assistant/receptionist

7 days ago

Ringwood, Australia Felix & Sage Psychology Full time

**Join Our Vibrant Team at Felix & Sage Psychology**

Are you organised, friendly and confident juggling a busy front desk? Do you want to be part of a supportive team that values your contribution? We're looking for someone who can bring warmth and reliability to our reception team while keeping things running smoothly behind the scenes. If this sounds like you, we’d love to hear from you

**About Us**:
Felix & Sage Psychology is a well-established and growing private practice with clinics in Ringwood and Forest Hill. Since opening in 2018, our practice has expanded significantly, now supporting a dynamic team of 18 practitioners and a welcoming administrative team.

In 2024, we were recognised as a finalist in the Maroondah Business Excellence Awards, highlighting our commitment to high-quality healthcare and client support.

**About the Role**:
We are seeking a permanent part-time Administrative Assistant to join our reception team, working across both our clinics. You’ll play a crucial role in supporting our clinicians and ensuring our clients have a smooth and welcoming experience.

**Regular Hours**:
Tuesday: 8:30 AM - 2:00 PM
Wednesday: 9:30 AM - 6:00 PM

Additional shifts may also be available to cover leave or assist during busy periods.

**Locations**: Ringwood & Forest Hill clinics.

**Prefer casual employment?**While this role is offered as a part-time position, we're open to discussing a casual arrangement if that better suits your needs.

**Pay & Conditions**: This position is paid under the Health Professionals & Support Services Award (MA000027) at award rates, relative to experience.

**What We Are Looking For**:
We’re after someone who is:
✔ Friendly, approachable, and client-focused.
✔ Highly organised with strong attention to detail.
✔ A great communicator with excellent verbal and written skills.
✔ Able to work both independently and as part of a team.
✔ Proactive, self-motivated, and eager to learn.
✔ Skilled at handling competing priorities and maintaining confidentiality.
✔ Willingness to learn
✔ Ability to liaise with and take direction from the Practice Manager, Principal Psychologist, and Senior Administrative Staff

**Desirable (but not essential)**:
✔ Experience working in an allied health setting
✔ Familiarity with Halaxy or a similar practice management software

**Key Responsibilities**:

- Welcoming and assisting clients with professionalism and empathy.
- Managing reception duties, including; appointment scheduling, handling phone calls, data entry, filing and general office duties.
- Processing payments and working with third party funders including (but not limited to); Department of Veterans Affairs, Medicare, National Disability Insurance Scheme, Transport Accident Commission, Victims of Crime and Workcover.
- Ensuring the clinic remains clean, tidy, and well-organised.
- New Client intakes.
- Supporting our Practice Manager and clinical team with administrative tasks.

**Requirements**:

- Current National Police Check; and
- Current Employment Working with Children Check

**How to Apply**:
To apply, please submit your resume along with a cover letter detailing:

- Why you believe you are a great fit for this role.
- Your availability and flexibility beyond the stated hours

**Applications Close**: 04/07/2025

**Job Types**: Part-time, Casual

Pay: From $25.86 per hour

Expected hours: No less than 13 per week

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 05/07/2025

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