Client Support Officer

1 week ago

Gold Coast, Australia The MBA Partnership Full time

The MBA Partnership is one of the largest Professional Services firms on the Gold Coast with 3 locations in South East Queensland. We are obsessed with looking after our people and love providing our valued clients next level, personalised service as well as recognising the ones who make the magic happen

We’re proud of our vibrant, inclusive culture and continually find new ways to support our team as well as the wider community.

If you’re energetic and motivated and have experience providing administrative support to a professional team, we would love to find out more about you.

**We value you and offer**:

- A lively and supportive culture with a Calendar loaded with team, social and charity activities
- Ongoing training & development in your role, no matter your experience level
- Worklife balance with both flexible hours and work from home opportunities

**About you**

You’ve been excelling in a Administrative role for a professional services firm or similar for 2 plus years and are looking for a fresh challenge. You’re someone with lots of energy and have a keen eye for detail, and you love a busy, dynamic environment As a valued member of our team, you’re naturally friendly, outgoing and personable.

**About the role**

Based at our Southport office, this full or part-time and highly varied role includes the responsibility of providing administrative support to our taxation team and clients alike. You’ll utilise the latest in cloud-based technology to carry out responsibilities such as:

- Collation and lodgment of taxation documents
- Preparation and submission of critical ASIC documents
- Supporting our accountants and attending to client queries
- Coordination of team workflow
- Scheduling internal and external meetings and events
- Assisting with accounts payable and banking
- Coordinate incoming and outgoing mail, deliveries & office supplies
- Provide critical backup to Reception duties
- Maintaining our client database and client status updates
- Proven experience in a similar role in a professional services firm.
- A high level of professionalism and attention to detail
- Strong written and interpersonal communication skills
- The ability to thrive in a professional environment whilst remaining flexible, calm and focused under pressure
- Ability to build and nurture professional client relationships
- Drive to work independently with limited supervision and work to specific deadlines
- Strong skills in Microsoft Excel and Microsoft Office programs
- Experience working with accounting-related software will be very advantageous, but not essential.

Does this role sound perfect for you? We can’t wait to hear from you

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