Client Support Advisor

1 week ago

Gold Coast, Australia Therapy Pro Full time

Say goodbye to the daily commute, work from home opportunity
- Improve the lives of our clients by connecting them with Therapists
- Ongoing professional development & growth opportunities

**Therapy Pro - About us**

Therapy Pro is a trusted community partner that puts people first, enriches lives and delivers unmatched service. Therapy Pro is a leading therapy provider, delivering outcome focused allied health services. Our staff are passionate about supporting people with disability or who are ageing to realise their potential through high quality client led therapy and consulting services

**Role Purpose**:
***
As a Client Services Officer, you will continue our culture of strong and warm relationships, and outstanding client experience. You will assist clients, families and referrers effectively and to efficiently gain access to allied health therapy services.

This role is a key contributor to maintaining Therapy Pro’s organisational culture, supporting client experience thereby participating in the achievement of the organisations purpose and delivering on strategic and operational outcomes.

**You will**:

- Answer phone calls, schedule meetings and support those making enquiries.
- Provide quotes and follow up referrals in a timely manner.
- Maintain administrative workflow with enquiries and allocating referrals to therapists.
- Develop and manage relationships with referrers including Support Coordinators and clients, coordination of appointments and serving as a central point of contact for any updates or change.
- Maintain client documentation in our client relationship management systems.
- Carry out other administrative duties as requested.
- Use your customer service skills to build relationships and create a positive first impression of Therapy Pro.
- Build relationships and maintain rapport with Clients, Support Coordinators, Plan managers and all other direct queries received by Therapy Pro.
- Provide information by answering questions and requests.

**Essential Requirements**:

- The ability to work autonomously, based from home, and manage one’s time in a complex environment often characterised by competing priorities and the need for quality work.
- Comfortable using technology and online tools.

**Why you will enjoy working with us**:

- Contributing to an exceptional, magnetic and connected team.
- A feeling of excitement and opportunity every day at work.
- Supportive work environment and a culture of collaboration, support and growth with flexible work options.

**How to apply

  • Client Advisor

    1 week ago

    Gold Coast, Australia Burberry Full time

    **Client Advisor**: - Department: RETAIL OFFLINE - City: Gold Coast - Location: AU **INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was...

  • Client Advisor

    2 weeks ago

    Gold Coast, Queensland, Australia Burberry Full time

    Select how often (in days) to receive an alert:Department: RETAIL OFFLINECity: Gold CoastLocation: AUINTRODUCTIONJOB PURPOSEThe Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success.Reporting to the store management, the Client advisor will inspire our clients...

  • Client Advisor

    1 week ago

    Gold Coast, Queensland, Australia Burberry Full time $60,000 - $80,000 per year

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   We aim to...

  • Client Advisor

    1 week ago

    Gold Coast, Queensland, Australia Tiffany And Co Full time

    Client Advisor – Gold Coast Tiffany StoreThe Blue Box.Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join...

  • Client Advisor

    7 days ago

    Gold Coast City, Australia Burberry Full time

    Select how often (in days) to receive an alert: Department: RETAIL OFFLINE City: Gold Coast Location: AU INTRODUCTION JOB PURPOSE The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client advisor will...

  • Client Advisor

    3 weeks ago

    Gold Coast, Queensland, Australia Inside Lvmh Full time

    Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Gold Coast Tiffany store as a Client Advisor on a...

  • Casual Client Advisor

    2 weeks ago

    Gold Coast, Queensland, Australia Oroton Full time

    We are seeking a passionate and energetic Client Advisor to join our team at Harbour Town Premium Outlets, Biggera Waters**Our Brand**Established in 1938 Oroton has evolved over the decades to be a modern lifestyle brand, synonymous with quality craftsmanship and luxury.With a retail network spanning Australia and Malaysia, and a talented team of designers,...

  • Opportunity for Experienced Client Advisor

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeLuxury Full time $38 - $49

    Client Advisor Job DescriptionOur team is seeking a Client Advisor to deliver exceptional client experiences and optimize sales by developing and nurturing a client base.As a brand ambassador, your passion for luxury products will shine in every interaction with our clients. You will be energetic, passionate about luxury goods, and a fantastic team...

  • Unlock Your Potential as a Client Advisor

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeAdvisor Full time $60,000 - $120,000

    Unlock Your Potential as a Client AdvisorAs a dynamic and results-driven professional, you have the unique opportunity to make a meaningful impact in the lives of our clients. Our esteemed organization is seeking exceptional individuals to join our team of Client Advisors.Key Responsibilities:Provide unparalleled client service by delivering tailored...

  • Casual Client Advisor

    1 week ago

    Gold Coast, Queensland, Australia Louis Vuitton Full time

    **Position**:**About Louis Vuitton**For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential.**About the role**We are taking...