Currency Exchange Shop Customer Service Officer

2 weeks ago

Canberra, Australia RED RATE PTY LTD Full time

We are a foreign exchange company based in Sydney, Australia, with branches in New South Wales, Queensland, Victoria, South Australia, and Western Australia. We provide foreign banknote exchange, instant money transfer, and many other services. Our currency exchange, travel currency, and online currency ordering help our customers lock in the best rates. We are seeking a weekend &weekday part time/full time customer service specialist in Canberra Branch.

**Qualifications & experience**
- Ability to maintain a positive attitude
- Excellent communication skills
- English and Mandarin Chinese bilingual speaking
- Responsible and accountable
- Excellent ability to work in a team and independently
- Job type-CASUAL/PT/FT

**Tasks & responsibilities**
- Answer direct phone calls from customers.
- Conduct client documents processing and filing
- Complete customer request and customer account reconciliation
- Assist in day to day branch operations and administration
- Daily transaction data entry and daily bank reconciliation

**Benefits**
- Professional training provided
- Base salary plus superannuation for a long term position

**Job Types**: Part-time, Casual

Pay: From $27.00 per hour

Expected hours: No less than 25 per week

Work Location: In person

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