Learning and Development Officer Level 5

Learning and Development Officer

Level 5

**$101,169 - $108,998 plus superannuation**

**ABOUT US**

ASIS is Australia’s overseas secret intelligence collection agency. Its mission is to protect and promote
Australia’s vital interests through the provision of intelligence services as directed by the Government. Its
work can involve collecting intelligence relating to national security, international relations and economic
issues. It also contributes to Australia’s coordinated national efforts against terrorism, proliferation of
weapons of mass destruction, and trans-national issues such as people smuggling.

ASIS is a diverse and inclusive workplace, where our people are empowered through authenticity and a
sense of belonging to achieve their potential and contribute to a shared purpose and mission. We seek to
peoples, women, people with a disability, neurodiverse, people from culturally and linguistically diverse
backgrounds and those who identify as LGBTIQA+.

**WHAT WE OFFER**

A competitive salary**

A career with a difference making a direct contribution to Australia’s national security

A unique working environment where the work is stimulating and our people matter

Ongoing training and personal development opportunities

Ongoing employment with opportunity for part-time or flexible work hours

Generous leave provisions

This role is office based in Canberra.

**ROLE**

The Learning & Development officer is responsible for contributing to the ongoing development, planning,
coordination, delivery, assessment and record keeping requirements for ASIS training. With a strong focus
for continuous improvement, the officer will be required to build and maintain strong relationships with
teams to ensure currency and relevance of training.

The L5 Officer will be part of a team developing and/or delivering effective training programs for ASIS.
They will be responsible for the development, preparation, maintenance and/or presentation of learning
and development activities under limited direction from senior staff. They will exercise discretion and
sound independent judgement in making decisions and providing advice to stakeholders.

The role requires a dynamic team player who enjoys working with stakeholders, team members and
individually on projects. You will be able to meet tight deadlines and work to support ASIS priorities.

**KEY RESPONSIBILITIES AND TASKS**

The following is an overview of key responsibilities and tasks:
Contribute to the development and delivery of effective training programs for ASIS which may

include:

- Contributing to the development, delivery and evaluation of specific training programs;
- Contributing to the improvement of training policies, business processes and systems

within the ASIS Learning & Development Branch;
- Providing quality client service and resolving client issues in an efficient and courteous

manner; and
- Coordination, administration and facilitation of quality training materials and related

documentation, including the maintenance of Electronic Learning Management Systems.

Liaise, support and build rapport with trainees and other stakeholders, and maintain effective

relationships with management and staff.

Build effective relationships with all team members as well as other teams within the Branch,

empowering them to deliver results.

**CORE SKILLS**

The following is an overview of skills required to succeed in the role:
Work under limited supervision as part of a learning and development team contributing to the
development and/or delivery of effective training programs for ASIS in accordance with best
practice and relevant policy and guidelines.

As part of a team, make effective use of individual and team capabilities to provide a specialist
service focused on operational outcomes.

Contribute to compliance, including risk management and mitigation.

Contribute to reporting for key internal and external stakeholders and assist in formal reporting
as required.

Develop, prepare, maintain and present quality training materials and related documentation.

Evaluate training and capability audits and contribute to the improvement of training, policies,
business processes and systems.

Pursue, develop and maintain effective client/customer and internal/external stakeholder
relationships by collaborating with operational and corporate branches and teams to
understand their training needs and develop and implement relevant solutions.

Use expertise, good judgement and in-depth knowledge of the organisation, branch, role and
functions to anticipate training issues and to contribute to the development of key
improvements and resolution of queries as they arise.

ensure currency and enable analytical collaboration and cooperation, and by contributing to the
development of standards, policies, procedures, guidelines, technical capability and training.

**EDUCATION, QUALIFICATION AND EXPERIENCE REQUIREMENTS**

The following education, qualifications and/or exper