International Officer

**Position Description**

**Receptionist and First Aid Officer
WHO ARE WE

We are a team of committed educators and support personnel who fundamentally believe that

each child is unique and created in God’s image. Together, with our students, parents and local
churches and businesses, we are creating a learning community that authentically seeks to see

each student flourish and grow in their own individual gifts, abilities and passions. With Christ at

the helm, we aim to provide quality Christ-centred education as a foundation for life. Our

practices are rooted in the belief that students learn best when they feel safe, loved and are

genuinely engaged and challenged by purposeful, creative, differentiated opportunities to learn

about themselves and the impact they can make in the world they live in.

VISION
- Together, creating an authentic learning community where students and staff flourish with Christ _
- at the helm. _

MISSION
- To provide quality Christian Education, strong foundations for life and learning. _

ROLE DESCRIPTION

The Receptionist’s prime responsibility is to attend to and/or direct enquiries from parents/carers,
staff, and students in a professional, friendly, and efficient manner reflecting the values and

beliefs of the College. This will be done either in person, by correspondence or over the

telephone. In addition, you will provide pastoral care and attend to first aid for students and staff

as required. The Receptionist’s role is vital to the perceived image of the organisation by external
and internal customers, and it must reflect the overflow of a deep personal relationship with

Christ.

ACCOUNTABILITY

The Receptionist will be accountable to the Business Manager.

KEY INTERNAL RELATIONSHIPS
- Executive Team;
- Leadership Team;
- Administration Team;
- Teaching and Educational Support Staff;
- Parent and Community Groups; and
- Alumni Members.

SKILLS AND ABILITIES
- Excellent spoken and written communication skills whilst working under pressure;
- Computer skills including intermediate knowledge and understanding of Microsoft Word

and Excel;
- Multi-tasking, time-management, above average organisational and prioritisation skills;
and
- Knowledge of the operation of an educational facility with prior experience in a busy front

desk reception role would be an advantage.
QUALIFICATIONS
- Current ‘Paid’ Working with Children Blue Card or ability to obtain prior to commencing;
- Current First Aid certificate with CPR in an education and childcare setting or be willing to

obtain one; and
- Basic nursing training (desirable).

FAITH-BASED ATTRIBUTES
- A deep and active Christian faith and understanding of how this can be reflected in all

your tasks;
- Committed Christian with current church involvement;
- Ascribes to the Statement of Faith and College values; and
- A high standard of personal conduct and an outworking of spiritual fruit.

PERSONAL CHARACTERISTICS
- Commitment to excellence and efficiency;
- Willingness to embrace the mission, vision and culture of the College;
- Demonstrated ability to maintain strict confidentiality;
- Demonstrated ability to work in a team environment;
- Demonstrated ability to make decisions within parameters and to use initiative as

required;
- Awareness of WHS policy and procedures;
- Demonstrated ability to communicate effectively with students, staff and broader

stakeholders; and
- Ability and desire to learn and develop professionally, personally, and spiritually.

PHYSICAL REQUIREMENTS
- Sufficient vision to read printed material, see distant objects with clarity, and identify and

distinguish objects;
- Sufficient hearing to hear conversations in person and on the telephone and hear sounds

clearly up to 6 metres;
- Ability to speak in an understandable voice with sufficient volume to be heard in normal

conversation and on the telephone, and in addressing groups;
- Ability to exert up to 10 kg of force to lift, carry, push, pull, or otherwise move objects;
- This type of work requires frequent standing, walking, sitting, bending, and reaching for

extended periods of time; and
- Sufficient manual dexterity and/or mobility to grasp and/or manipulate objects, operate

mechanical office and kitchen equipment, and move about the work area.
PSYCHOLOGICAL REQUIREMENTS
- Handle stressful situations calmly and effectively;
- Anger management and conflict resolution;
- High level of emotional resilience; and
- Demonstrate strong social skills and relatability.

KEY ACCOUNTABILITIES

Reception

Greet and welcome guests as soon as they arrive at the Office in a manner that is
consistent with our Biblical values and beliefs;

Attend to enquiries, both on the telephone and in person, in a friendly and caring
manner, acknowledging that every person is a valued image-bearer of Christ, to

determine the purpose of enquiry and forward to the appropriate person or department;

Support the efficient communication process within the C