Scheduling Officer

5 days ago

Caloundra, Australia Right at Home Full time

**Description**:
**ABOUT US**
Right at Home Sunshine Coast is a leading provider of in-home care and assistance, committed to improving the quality of life for our clients we serve throughout the Sunshine Coast, Noosa, Gympie, Hinterland and Moreton Bay regions.

**ABOUT THE ROLE**

As a Scheduler you will be responsible for:

- Managing care worker schedules to meet client needs
- Address scheduling conflicts or issues in a timely and professional manner
- Action and document phone calls and communications relating to career scheduling including roster changes, carer sick leave and client enquiries
- Contribute to the continuous improvement of our scheduling process to enhance service delivery
- Professionally liaising with internal and external stakeholders

As part of your role as Scheduler you will be required to participate in the on-call roster.

We are looking for someone with:

- Experience in scheduling/rostering within the Age Care industry (desirable)
- Experience using Visual Care (desirable)
- Intermediate computer literacy in using a variety of Microsoft Office programs and online systems
- Exceptional interpersonal and communication skills
- High attention to detail with the ability to prioritise competing or urgent tasks

To be successful you must hold:

- Valid Police check
- Working with Children check
- Valid First Aid and CPR certificate

**CULTURE + BENEFITS**
Right at Home offer a fulfilling and rewarding career in a supportive and team-orientated environment. Be rewarded with more than just your pay, as a Right at Home team member you will be eligible for our Right about You rewards program from your first day with us

**HOW TO APPLY

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