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Employee Experience Coordinator

2 weeks ago


Melbourne, Australia RMIT Online Full time

Hybrid: Tuesdays & Thursdays in Office

**RMIT Online is on the hunt for a full time Employee Experience Coordinator to join our People team As the Employee Experience Coordinator, you’ll be the backbone of our organisation, providing high-level support to our People Team, CEO, Executive Team, and the entire RMIT Online crew.**

In this fast-paced, dynamic role, you’ll combine HR coordination, executive assistance, and office management, giving you the chance to interact with every part of the business and see the immediate impact of your work on our team and culture.

This role requires someone with a** **growth mindset who thrives in ambiguity. You’ll lean into challenges, embrace new opportunities, and bring strong initiative and problem-solving prowess to the table. Whether you’re researching new initiatives, coordinating high-level projects, or resolving unexpected issues, you’ll approach each day with energy and a can-do attitude.

You’ll join us in the office on Tuesdays and Thursdays, with the flexibility to work remotely on other days, in line with our hybrid-first approach. You’re client-focused and excel at building relationships across all levels of the organisation, connecting seamlessly with team members from all backgrounds. Organised and adaptable, you’ll manage priorities with ease, always maintaining confidentiality when dealing with sensitive information.

With your positive, tech-savvy attitude and keen attention to detail, you’ll be an ideal fit for our forward-thinking team—ready to make a meaningful impact while constantly growing and learning.

**Who is RMIT Online?**

At RMIT Online, we’re all about delivering cutting-edge digital learning experiences with a sharp focus on the future of work. Through collaboration with industry leaders and experts, we create practical, real-world courses that help learners thrive in their careers.

Our mission is to build a community of lifelong learners, equipping them with the skills and knowledge needed to stay ahead in an ever-evolving workforce. We’re a passionate, nimble team of around 120, dedicated to making education more accessible, engaging, and innovative.

**About the Role**

As our **Employee Experience Coordinator**, you'll be at the heart of RMIT Online's day-to-day operations. On the HR front, you’ll bring structure and efficiency to our systems and employee engagement programs. This includes maintaining HR tools like Workday and Culture Amp, coordinating feedback and learning sessions, and keeping Confluence documentation up-to-date. As part of our Brainfood learning sessions, you’ll play a key role in helping team members grow, develop, and thrive.

Additionally, you’ll provide some support to the CEO and the Executive team where you’ll coordinate high-priority administrative tasks like managing the CEO’s diary, organising essential meetings, and streamlining internal communications, keeping the leadership team focused and moving forward. Your flexibility and confidentiality will be key as you'll sometimes need to be onsite outside of our regular in-office days.

In this role, you’ll drive an engaged employee experience, so you must be passionate about culture From organising events to leading onboarding sessions, you'll cultivate a connected and positive workplace culture that makes every employee feel valued from day one. We’ll be keen to see how you've nurtured culture in past roles, as building and maintaining strong relationships across the business is vital to success here.

Managing our hybrid office space will also fall within your scope. As our go-to person for office logistics, you’ll handle everything from liaising with Property Services and managing supplies to overseeing mail and courier deliveries. With your eye for workplace safety, you’ll ensure we’re equipped for first aid, emergency training, and other health essentials, keeping our workplace secure and supportive.

**Why This Role Rocks**

You’ll join a small yet mighty People team, full of impressive professionals from whom you can learn directly. This team thrives on growth, learning, and fostering a meaningful workplace culture. Whether you're supporting the leadership team, coordinating impactful events, or researching new initiatives, you’ll play a key role in keeping RMIT Online running smoothly and efficiently.

This is your chance to make a real impact in a dynamic, forward-thinking environment. You’ll thrive in a role that offers variety, where no two days are the same, giving you the opportunity to stretch a wide range of skills. If you’ve ever wanted to make a tangible difference to workplace culture while leveraging your HR and coordination experience—while balancing exciting events and projects—this is the perfect role for you. And with our flexible hybrid model, you’ll get the best of both worlds: a collaborative office environment on Tuesdays and Thursdays, and the freedom to work remotel