Business Development Coordinator

8 hours ago

Melbourne, Australia Experience Education Full time

**Thought about a career change? Has travel ever been on your mind? Now is the perfect time to take a look... We are looking for a Business Development Coordinator to join our sales team in Victoria, Australia.**

This is an outstanding opportunity to work with World Challenge, operating school travel across the globe from the Australian source market. World Challenge is a great place offering an enthusiastic culture, overseas travel opportunities, world’s first climate positive educational travel company, flexible working, staff recognition programs and ongoing learning and development opportunities.

Do not worry, we appreciate this may be a new world for you, so we provide detailed training and support to ensure you realise your potential, and covering everything from mentoring, line management guidance, and also educational trips to experience our product

A bit more about us...

World Challenge is part of the Travelopia Group, a KKR owned company, and is a leading provider of educational travel - offering a wide range of experiences for students: including expeditions, within Australia and overseas, and now expanding into a broad range of international trips covering core curriculum topics, sports tours and learning service journeys.

Our people are at the centre of the organisation - **we are values driven**, and operate an open, candid, and positive environment.

**About the role**:
Our **Business** **Development Coordinator** will utilise our new CRM and reservation system to help drive increased share of the expedition market and help transition World Challenge into the international curriculum and sports tour markets.

Supported by a Digital Marketing Manager, our BDC will be expected to generate leads and work to convert those that are produced through marketing activity into sales visits/meetings. BDCs will see a sales lead through to point of sale and then conduct a detailed handover to the relevant School Account Manager.

**What you will be doing**:

- Liaise appropriately with the sales team to help drive the outcome of a booking form, this may involve booking further meetings with the same or different contacts on behalf of the sales team.
- Collate data to report weekly on KPIs to ensure visibility on conversion rates, quality of leads and individual performance to better inform lead generation planning and the team’s performance management.
- Cold call prospect schools.
- Compile competitor profiles and disseminate intel updates on the main providers which should include detail on pricing, marketing material, product and sales tactics.
- Ensure the schools database is maintained and work with the Head of Sales to pro-actively develop customer profiling (segmentation of market).
- Compile data sets for prospective client groups as and when required and conduct follow up to e-campaigns.

**What we are looking for**:

- We are looking for someone passionate about Education and or Travel.
- Competitive and motivated by targets alongside excellent persuasion and negotiation skills to appeal to a wide-range of collaborators.
- Be pro-active, ready to take the initiative and think creatively to solve challenges
- Experience working on CRM systems is essential
- Competence handling incoming/outbound telephone calls with demonstrate initiative and an ability to work independently as well as being a team player who is prepared to get involved.

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