Telesales Manager

**Overview**:
Spotzer Digital is a rapidly growing digital marketing business headquartered out of Amsterdam, with global offices in Melbourne and Manila. Our mission is to help small and medium businesses grow through our robust digital marketing solutions which include websites, e-commerce, online advertising, and more. With over 700k digital solutions delivered and over 1M leads generated through our digital advertising campaigns, we are the global leader in providing digital marketing services to SMBs and enterprises.

At Spotzer Digital, we offer enterprises businesses a white labeled solution to deliver a managed website and digital marketing solutions for their small to medium business customers. We work with some of the world’s leading brands and represent them in market with Sales, fulfilment and customer care of our products. In doing so provide businesses with the means to get closer to their customers. Every month, across the globe we help thousands of small to medium businesses grow with our compelling websites, content, and marketing solutions.

**Telesales Manager** will be responsible for the supervision of daily sales, and personnel, leading by example, facilitating the team to exceed sales targets. You will also ensure that technology is utilised to a maximum and that staff are well-organised, positive and productive. An understanding of Salesforce is a plus but not essential. Salesforce is the backbone of our business. Coaching, training, and motivating a team is essential.

**Responsibilities**:

- Develop and implement measures to ensure the telesales team have the structure to succeed
- Ensure all telesales team members (10+ Telesales agents) are enabled and prepared to hit targets by owning initial onboarding and ongoing training & coaching
- Collaborate with Marketing, Operations, and Leadership to get a handle on the ‘bigger picture’ business strategies.

**Requirements**:

- Experience within a Telesales Manager role ideally in a Digital Marketing category (e.g. Relationship building with Operations, Leading Sales Training, CRM, Sales Portals, dialler systems, etc)
- Solid telesales experience, with a demonstrable record of success.
- Experience in building and leading a sales team.
- Must be a positive motivating manager in style
- Experience of devising and delivering sales training, and very strong coaching skills and techniques
- Good knowledge of modern sales methodologies, sales process, and buyer journey alignment
- Heavily driven by the data, able to easily communicate the picture on a daily basis, with an eagerness to demonstrate to senior management what your team are achieving and how you’re developing the service

**Who We’re Looking For**:
Someone with the above requirements, plus:

- **Native English** speaker. Other European language skills are welcome but not essential
- Clear communicator, both verbal and written
- Organised and structured
- A natural leader with an abundance of energy
- Able to deliver constructive (and at times tough) feedback
- Empathetic and an enthusiastic motivator

**What We Offer You**:

- Experience working in a dynamic and fast paced company.
- A position where you will have a direct impact on the development and growth of Spotzer Digital.
- A working environment that offers the opportunity to develop yourself at a busy and exciting pace.
- A fantastic Amsterdam office, Friday evening drinks, annual boat parties and lots of fun events
- A group of energetic, multicultural colleagues (with over 40 nationalities in a team of 150 people).
- An attractive compensation package.

We have a great culture and truly value working together with open communication. Join our mission to make a positive impact in small business customers lives through our websites and digital marketing solutions. Spotzer Digital is an equal opportunity employer. If you think that you meet these requirements and you're ready to join a dynamic, international company that is growing rapidly, do not hesitate to apply