Ndis Plan Manager

23 hours ago

Melbourne, Australia Employment Hero Full time

**The Company**

Lifeful lives to its purpose; to listen, understand & challenge our clients to live the best life they are capable of, by finding the best pathways to their chosen outcomes. Giving voice to those unable to speak and skills and confidence to those who can.

**Our core values include**:

- **Excellence: We do what matters and do it well.**
- **Accountable: We own our roles and our mistakes.**
- **Live: We laugh often, enjoy our work & know our work is not our life. But it is someone's.**
- **Team: We respect, trust and care for each other.**

**We have grown strongly year on year, through the strength of our reputation, authenticity of our brand and our unwavering focus on great outcomes for our clients. We are looking to strengthen our team with a talented Finance professional, experienced in Plan Management.**

**You will be a key member of our talented Lifeful team, who respect and support each other, enjoy their work and value making a difference.**

**Lifeful: live life on your terms**

**About the role**:
**The Plan Manager role is a capacity building support, to implement all services & supports in an NDIS participant’s plan, including informal, mainstream, community, and funded supports. The Plan Manager works creatively and resourcefully with participants in how they utilise their support budgets to achieve their goals.**

**This entails a high level of customer service, communication, time management, ability to prioritise and ability to manage budgets and deadlines.**

**To be successful in this role you will require the following**:

- **Understanding of NDIS Price Guide and Support Catalogue with a minimum of 12 months Plan Management experience.**
- **Exceptional time management and communication skills - both written and verbal**
- **Demonstrated ability to learn quickly with excellent attention to detail and a passion for helping others**
- **Demonstrated experience in customer / client relationship management**
- **A high level of interpersonal and communication skills, particularly with clients, service providers and with multi-disciplinary teams**

**You are**:

- **A great team member with an excellent work ethic**
- **Process and continuous improvement focused**
- **Highly accountable and take responsibility to deliver outcomes, regardless of obstacles**
- **Bright, energetic and positive - a person who likes people**
- **Practical, well organised and strongly literate and numerate**
- **A creative problem solver who exudes initiative and delivers outcomes.**

**Benefits**:

- **Excellent remuneration**
- **Be part of a team that truly lives its values and purpose**
- **Be respected and valued for the quality of your work and contribution to the lives of others**
- **Rapidly growing business within a supportive and friendly environment**
- **Competitive market rate and flexibility**
- **Work from home**

**To be considered for the role applicants must have the following (or be able to obtain upon request)**:

- **An NDIS Worker Screening Check.**
- **Rights to work in Australia.**
- **Completion of the NDIS Quality and Safeguards online worker training module.**

**Please note: we are looking to recruit our new team member ASAP and so may be arranging interviews and hiring before the closing date.**

**Applications close as soon as this position is filled.

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