Manager, Process

2 weeks ago

Melbourne City Centre, Australia NAB Full time

Manager, Process & Controls
- Job number: 802061
- Primary position location: VIC- Melbourne CBD
- Category: Compliance, Regulatory Risk & Financial Crime
- Category: People & Culture
- Work type: External
- Work type: Fixed term Full time
- Closing at: Jul 17 2025 - 23:55 AEST

**Favourite**

- **Lead a new team of controls and process experts**:

- **12-month fixed term opportunity**:

- **Use your process, controls and risk management experience to drive improvements in governance practices related to risk management and regulatory compliance**

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

**Each day, you’ll go above and beyond to**:

- Create a pipeline of work, prioritising the critical milestones and removing blockers for the team
- Coach and develop your colleagues to ensure appropriate control, obligations, and risk linkages are in place to support end-to-end risk and obligation management
- Collate opportunities from existing sources including various Integrated Payroll Project (IPP) work streams, known issues and pain points and GRACE Findings and Treatment plans
- Bring together a view of the current state environment, articulation of the gaps and opportunities and consideration of future state plans and requirements
- Collaborate with Business & Technology Subject Matter Experts, DCOs (Divisional Controls colleagues), IPP, risk and delivery partners Lead the improvements of adherence to risk management and regulatory compliance**We’re looking for the best and brightest to deliver the best for our customers. You’ll need**:

- Leadership experience and a passion for motivating a team
- Experience in Process Improvement, Process Modelling or Risk and Control Management
- The ability to set the strategic vision for this newly made team
- Proficiency in creating and maintaining documented process and controls in line with enterprise standards
- Good interpersonal skills, with the ability to communicate and influence internal and external stakeholders
- Banking, Financial Services & Payroll experience are all highly valued

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

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