ERP Systems Support Analyst

4 days ago

Derrimut, Australia Beacon Lighting Full time

**Full-time permanent role in a supportive, collaborative team**:

- ** Flexible working from home / office arrangements available**

**About Beacon**

At Beacon Lighting, our reputation as Australia’s leading lighting specialist comes from our comprehensive range of the very latest lighting styles, trends and innovations and the most up to date designs. For us, lighting is not just about the flick of a switch, it influences the way we feel, work and live. Trading for over 50 years now, Beacon Lighting is a household name and a stable company that continues to successfully grow the business.

We are currently looking for an ERP Systems Support Analyst to join our IT Support Services Team, responsible for providing nationwide IT support to our stores via a Help Desk environment and delivery of major projects in the business.

Based at our office in Derrimut, this role will involve providing direct operational support to users of our Microsoft Dynamics Great Plains (GP) financial system in the business and be part of the project team as a resource working on interfaces between GP and other business systems using tools such as SmartConnect and Integration Manager (IM).

**The Role**
- Vendor / Contract maintenance and management, by assisting with business cases, establishing contracts, collaborating between system owners and monitoring performance
- Maintaining core systems in the business by monitoring SLAs, upgrading systems, and supporting core system issues
- Contribute to authoring technical documentation for technical related projects

**About You**

To be successful in this role you will have:

- Some experience in GP (preferred) or other ERP system
- Experience in data flow and mapping between system using tools like SmartConnect/IM
- Proven experience testing software
- Demonstrated ability to be self-motivated, highly organised and effectively solve problems
- Relevant IT qualifications
- Strong report writing skills

We need an ‘all-rounder’ capable of multi-tasking and setting priorities with their assigned task. To perform, you will need to use a broad set of IT experience and skill set. You will also be very flexible and adaptable, willing and able to work on a diverse range of tasks. You will have strong “trouble shooting” skills, and while you are able to work with mínimal supervision, you enjoy being part of a close team.

**Benefits**

In return for your efforts, we offer an attractive salary package, generous product discounts, and a great supportive team culture. Based in Derrimut, this role also offers flexible working arrangements. This is a fantastic opportunity to work within an ASX listed company that has been constantly evolving and striving for success for over 50 years.

**How to Apply**

LI-Hybrid

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