ERP Systems Support Analyst
1 day ago
**Join Australia's leading lighting retailer**:
- ** Full Time permanent role at our Support Centre located in Derrimut**:
- ** Great company culture and benefits with flexible working arrangements**
**About Beacon Lighting**
Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist retailer of lights, ceiling fans and light globes, with over 120 stores nationwide. We’re driven by a passion to improve the homes and lives of our customers by always searching for and creating not only beautiful and exciting designs, but products that are innovative and gentle on the environment.
**The Role**
- Provide nationwide IT support to our stores via a help desk environment
- Be a part of the project team as a resource working on interfaces between GP and other business systems using tools such as SmartConnect and Integration Manager (IM)
- Vendor / Contract maintenance and management, by assisting with business cases, establishing contracts, collaborating between system owners and monitoring performance
- Maintaining core systems in the business by monitoring SLAs, upgrading systems, and supporting core system issues
- Contribute to authoring technical documentation for technical related projects
**About You**
To be successful in this role you will have:
- Some experience in GP (preferred) or other ERP system
- Experience in data flow and mapping between system using tools like SmartConnect/IM
- Proven experience testing software
- Demonstrated ability to be self-motivated, highly organised and effectively solve problems
- Relevant IT qualifications
- Strong report writing skills
We need an ‘all-rounder’ capable of multi-tasking and setting priorities with their assigned task. To perform, you will need to use a broad set of IT experience and skill set. You will also be very flexible and adaptable, willing and able to work on a diverse range of tasks. You will have strong “trouble shooting” skills, and while you are able to work with mínimal supervision, you enjoy being part of a close team.
**Benefits**
In return for your efforts, we offer an attractive salary package, generous product discounts, and a great supportive team culture. Based in Derrimut, this role offers the security and convenience of on-site parking, as well the availability of flexible working arrangements. This is a fantastic opportunity to work within an ASX listed company that has been constantly evolving and going from strength to strength for over 50 years.
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