Product Specialist

5 days ago

Melbourne, Australia Momentum Energy Full time

About the Role:
The Product Specialist supports the Product Lead to deliver the Retail Strategy and assist the Energy Product/Solutions for Momentum’s customers - including residential customers, small to medium enterprise customers and Corporate and Industrial customers

Your Key Activities Will Include:

- Product Development & Maintenance which includes collaborating with the Product Lead on product ideation and experimentation.
- Building relationships with internal and external stakeholders to develop and scale new energy products.
- Conducting market research on new energy products and technologies.
- Configuring and testing products, and triaging product issues and incidents.
- Initiatives Development such as engaging with Value Streams to assist with product initiatives and testing.
- Configuring products and coordinating stakeholders during build and testing phases.
- Operational Excellence & Compliance where you will be maintaining all aspects of Energy Solutions Products to ensure compliance obligations are met.
- Supporting the team on compliance and regulatory change implementation
- Troubleshooting and problem-solving issues with core products and product features

About you and Your Experience:

- Experience working in a Product Team in an Agile environment
- An interest and passion in renewable energy,
- Strong Interpersonal communication skills (both in conversation and in writing) to ensure information is effectively communicated to key stakeholders,
- Active engagement in Marketing, Digital and Sales practices,
- Strong attention to detail and an ability to utilise appropriate data to drive decision making,
- Technically minded and able to investigate and understand complex system solutions and align with business and customer needs
- Ability to analyse problems and deliver innovative solutions,
- The ability to identify opportunities within the surrounding environment and action initiatives in a timely manner.
- A demonstrated willingness to take initiative and ownership of work to drive an outcome

What's in it for you?

Firstly, you'll work in an incredibly fun and rewarding business that genuinely values its people and customers. We’ll support you with ongoing training, give you the opportunity to grow with our business and pursue a rewarding career with us. You’ll be primarily based at either our Cambridge or Melbourne office, we are also open to offering you the option to occasionally work from home, chat to us about what this could look like for you

We are super proud of where we work, our workplace and work culture, we love working here We are forward thinkers and a great bunch of humans. We pride ourselves on balancing work-life and have a range of health and well-being benefits, such as; wellness programs and a wellness allowance, discounted gym access and health insurance, volunteer leave, purchased leave and other leave options.

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