Privacy Compliance Manager

**Work options**: Hybrid
**About Us**

We’re known for being the country’s most popular rewards program with over 8 million active members. And through our extended network of partnerships with other nationally recognised brands, we make every day worth more for our Aussie members.

But, we're more than the card you carry around in your wallet or the app on your phone With over 300 team members and growing, we have amazing office spaces in Sydney and Melbourne. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core values - Be United, Be Relevant, Be Passionate, Be Generous, and Doing the Right Thing.

**Your Team**

We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.

We work really hard to build teams that support each other. It’s the kind of environment you’ll miss while you’re on holidays.

**Your Role**

There is no typical working week at Flybuys. But here are some of the things you might be working on, day-to-day;
- Playing a major role in ensuring that the organisation protects privacy.
- Go to contact for advice on privacy matters.
- Monitoring compliance with the GDPR and Australian privacy legislation.
- In charge of data protection impact assessment.
- Ensure that internal and external privacy enquiries, complaints, and requests for access and corrections are handled correctly.
- Act as the Flybuys Privacy contact for the regulatory authorities and work with external auditors when required.
- Working with specialists to provide authoritative advice and guidance.
- Build and maintain effective business relationships and collaborate to promote improved privacy practices by bringing together stakeholders (e.g. legal, compliance, risk, HR, security, business functions etc.).
- Ensure that Flybuys staff both understand and comply with our privacy obligations, organise and facilitate internal privacy training to avoid breaches.
- Assess data privacy compliance with relevant legislative frameworks and develop strategies for compliance to help prevent and detect privacy breaches.
- Ensures that formal requests and complaints are dealt with according to approved procedures.
- Work cooperatively with Information Technology stakeholders and support senior leaders in achieving privacy objectives.
- Contribute to the development of policy, standards and guidelines related to privacy data protection.
- Ensures that the policy and standards for compliance with personal data legislation are fit for purpose, current and correctly implemented.
- Ensure third parties comply with our Privacy requirements.
- Assist in privacy related incident response activities.
- Investigate major data breaches and recommend appropriate improvements to avoid future breaches.

**Your Experience**
- 5+ years of relevant privacy experience, including at a law firm, consultancy and/or in-house preferably in the digital space, the customer service industry and/or technology sector.
- Bachelor’s degree, preferably majoring in law.
- Strong knowledge and experience of privacy laws and data protection frameworks - namely, EU GDPR principles and/or Asia-Pacific privacy laws.
- Exceptional communication and project management skills, including a strong desire and ability to make complex topics understandable for various audiences.
- Customer service focused with excellent analytical and problem resolution skills. Solution-oriented with the ability to think strategically and give practical advice by balancing business needs with legal risks. An analytical mindset, with a focus on producing quality work in a results-oriented environment.
- Interest in national and international privacy developments, international privacy guidelines and privacy by design.
- One or more certifications from recognized institutions for example, IAPP’s Certified Information Privacy Professional (CIPP) certifications or equivalent is preferred.
- Ability to communicate effectively with different stakeholders (e.g. business, legal, IT, security) about data protection and privacy matters
- Excellent verbal and written communication skills
- Documenting and reporting skills

**Your Benefits**

**We offer our valued team members a stack of exclusive benefits To name a few...**
- Flybuysflex | work from anywhere, measured on outcomes
- Two well-being days per year
- Volunteer leave
- Ongoing learning & development programs and opportunities
- My Coles and Wesfarmers team member discount card
- Be Well Programs - Mind/Body/Soul
- Quarterly All Team events
- Hybrid social events
- New starter kit merchandise

**Your Time to Fly**

So, whether you’re an early bird list maker, a night owl coder, a brainstorm chaser or a PowerPoint proof-reader, we want you to