Retail Sales Assistant

1 week ago

Stepney, Australia Cecere's Music Full time

We are looking for a new team member with excellent knowledge and passion for everything musical instruments. We are one of Australia’s oldest music stores with a strong focus on customer service and instrument quality. When joining the Cecere's Music team, you will be immersed in the finest instruments the world has to offer, as well as a passionate, driven team striving to make Cecere's the number one music store in Australia. It's an opportunity for someone to combine their passion for music and professional ambition within a fast-growing music company with growth potential.

**We Are**
- Customer service focused
- Quality Focused
- One of the longest-standing music stores in Australia
- A passionate, driven team striving to be the no. 1 music store in Austalia

**You will Need**
- Excellent communication skills
- Exceptional customer service skills
- Knowledge of musical instruments
- Ability to work within a fast-paced team

**Duties**
- Assisting customers in-store and online
- Providing expert knowledge to customers
- Maintaining stock
- Following up leads
- Liaising with suppliers
- Processing inward and outward orders

**What We Require**
- Experience in (or ability to work in) a customer-focused, successful retail business.
- Experience in sales
- Knowledge and a passion to learn about musical instruments
- Ability to service customers while managing work tasks around their needs.
- Going above and beyond to provide exceptional customer-focused problem solving
- Experience in resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services.
- Passion to exceed individual and store sales and targets
- Flexibility across retail trading hours including weekend and late-night trades
- Experience within the music industry is an advantage, but not essential.

**Salary**: From $42,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Stepney, SA: Reliably commute or planning to relocate before starting work (required)

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