IT Service Desk Analyst

4 days ago

Brisbane, Australia Ashurst LLP Full time

12 month Fixed Term Contract

We currently have an opportunity for an experienced **Service Desk Analyst** to join our IT team in Brisbane for a 12 month fixed term contract. You will work with the wider IT team playing an integral part in providing a professional IT support service to the firm with end-to-end management of software and hardware incidents and service requests.

A full job description including a breakdown of responsibilities can be found attached to the role on our careers page /en/careers
- 1-2 years experience in a similar role analysing and troubleshooting IT incidents
- Intermediate to Advanced skills in Microsoft Office O365 & Windows 10 workstation
- Microsoft Active Directory Administration
- Knowledge of Microsoft Windows Server and Record management (Worksite/filesite) or similar
- Knowledge of remote working solutions, eg. VPNs and mobile technology
- Work in accordance to ITIL processes and procedures
- Excellent verbal and written communication skills
- Strong customer service focus

**What makes Ashurst a great place to work?**

We offer you all the things you should expect from an international law firm, some of which include:

- competitive remuneration with the flexibility to reward high performance;
- flexible working;
- complimentary gym memberships;
- corporate health plans;
- a global professional development offering for all employees; and
- an industry-leading programme that celebrates diversity and inclusion.

We are committed to delivering positive impacts to our communities through our Social Impact programme, with a strong emphasis on working with First Nations people through our pro bono practice.

We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.

Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.

*LI-Hybrid

  • Service Desk Analyst

    2 weeks ago

    Brisbane, Queensland, Australia OneStop IT Talents Full time $60,000 - $90,000 per year

    An exciting 12-month fixed-term opportunity has opened with our client, a leading name in the insurance industry, for a Service Desk Analyst to join their supportive team.We are looking for motivated and dedicated professionals who demonstrate a strong sense of personal accountability.This is a hybrid position, requiring 4 days in the office and 1 day from...

  • Service Desk Analyst

    3 days ago

    Brisbane, Australia Brennan IT Full time

    **Brennan IT** At Brennan IT, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business. *** **Brennan...

  • Service Desk Analyst L1

    1 week ago

    Brisbane, Australia Brennan IT Full time

    **Brennan IT** We are a national company with a reputation for delivering technical excellence and high quality service to our customers. It's why we have been ranked as Australia's No. 1 Managed Services Provider for past 10 years in a row. **Benefits of working at Brennan IT**: - An awesome team of people to work with - Flexible working arrangements -...

  • Service Desk Analyst

    2 weeks ago

    Brisbane, Australia Brennan IT Full time

    **Brennan. Where true performance thrives.** At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our **True Performance System**...

  • Service Desk Analyst

    3 days ago

    Brisbane, Queensland, Australia Smile IT Full time $60,000 - $90,000 per year

    Smile IT is searching for a Service Desk Analyst to join our team full time in our Tingalpa office This is a great opportunity to expand your skillset in a fast-paced environment.About the Role:You will be first point of contact for IT support – resolving technical issues, managing requests, and delivering exceptional customer service. You'll provide...

  • Service Desk Analyst

    4 days ago

    Brisbane, Queensland, Australia Brennan IT Full time $60,000 - $90,000 per year

    Brennan. Where true performance thrives.At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.It's a claim backed by our True Performance System – a way of...

  • IT Service Desk Analyst

    1 week ago

    Brisbane, Australia Novotech Asia Full time

    **About Novotech** Novotech is the Asia-Pacific CRO designed for biotech, accelerating clinical development via cutting-edge technology to improve patient lives. Working in a fast-paced and adaptable environment, we strive to set the benchmark for both business and clinical trial performance across all clinical trial phases and therapeutic areas. Our...

  • Service Desk Analyst

    1 week ago

    Brisbane, Australia HAYS Full time

    Global food service organisation is on the hunt for a Service Desk Analyst to appoint to a 6-month contract. **Your new company** Hays Technology have partnered with a global foodservice organisation to appoint an experienced Service Desk Analyst to support their busy Brisbane operations. Based out of Cannon Hill, you'll be joining a forward-thinking and...

  • Service Desk Team Lead

    2 weeks ago

    Brisbane, Australia Brennan IT Full time

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....

  • Service Desk Team Lead

    2 weeks ago

    Brisbane, Australia Brennan IT Full time

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....