Client Services Administrator

One of WA's most reputable boutique accounting firms - 5* reviews
- Flexible working hours and work from home if required.
- Centrally located offices in NORTHBRDIGE

THE COMPANY

Our client is one of Western Australia’s more reputable boutique accounting firms with 5* ratings from numerous businesses in Perth. They have been around for more than 30 years and have grown significantly to become a 4 Director firm with around 30 employees.

They are committed to building close, lasting, and mutually beneficial relationships with their clients and they work closely with them to identify opportunities that may exist to improve their overall financial well-being and minimise the amount of tax payable. This is key to their reputation and success.

Their offices are located in Northbridge with excellent transport connections and only a short stroll from the train station, popular bus routes and discounted parking. They are also very close to some great cafés and restaurants. They are a firm who have an integrity and willingness to go above and beyond, and their continued success has meant that their client base continues to grow through referrals and recommendations.

Their team in Northbridge are well established, friendly, down to earth, and approachable and their staff turnover is low, with several members of staff being around for more than 20 years, some even from the start. They believe that pulling together as a team is key to success and they have regular team building and social events that allow them to have fun and work together as a team. They also understand that family and health should always be a priority, so their understanding and flexible culture make it a great place to work and allow their employees to gain a healthy work/life balance.

THE OPPORTUNITY INCLUDES THE FOLLOWING:

- Broad range of administrative services
- Scheduling jobs/work within MYOB AE
- Managing the workflow of a team of accountants to ensure they have a steady stream of work that is complete as scheduled.
- Preparation and distribution of letters of engagement and proposals to clients
- Liaising with clients to gather information and documents necessary to enable the accountants to carry out their work.
- Attending to and liaising with clients and accountants on queries relating to their work
- Maintaining client information in MYOB
- Setting up work papers
- Scheduling and booking internal and external meetings.
- Managing teamwork in progress
- Raising of invoices to clients
- Attending to ATO mail
- Processing of ASIC Annual Returns
- Facilitating ATO payment arrangements
- Managing ELD's and lodgement of tax returns / management of the team's tax lodgement program
- Lodging of client tax returns
- Preparation of Group Structure Charts
- Assist in the processing of corporate secretarial work including new company registrations, deed amendments, ASIC changes, etc.
- Collating client year end documents
- General office administration such as scanning, filing, archiving, etc.

THE SUCCESSFUL APPLICANT WILL NEED:

- Minimum of 2 years’ experience in a Client Services Administrator role within a Tax Accounting Practice
- Demonstrate knowledge in all aspects of the role.
- Excellent verbal and written communication skills
- Experience in dealing with the ATO.
- Proficient in MYOB, Excel, and Word
- Ability to work effectively and collaboratively in a team.
- Possess a positive attitude and pleasant demeanour.
- Process driven.
- Hard-working and committed to the role and the organisation.
- Desire to provide quality client service and support.
- Meticulous and high attention to detail
- High level of integrity and regard for confidentiality

**BENEFITS**:

- A generous remuneration package ($70k - $75k + super)
- Central location in Northbridge close to transport connections
- Friendly, warm, and approachable team who support one another.
- Training and development with the opportunity to progress.
- Flexible hours if required - prioritise your health and your family.

**HOW TO APPLY**

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If you have the relevant skills and qualifications and would like to apply, please click