Customer Service Representative

3 days ago

Brisbane, Australia Concept Engineering Full time

Temporary role
- $32.69 per hour + super
- Mon-Fri 8-4:36pm

**Customer Service / Data Entry Officer -**
**Brisbane Southside**
- Temporary role
- $32.69 per hour + super
- Mon-Fri 8-4:36pm

**About the client**:
Our client, a global organisation based in Brisbane’s Southside are a renowned name within the industry when it comes to the manufacture and supply of their high end range of product that they supply into a number of different industries such as defence, mining, automotive, transport, commercial and civil construction industries.

**Customer Service / Data Entry Officer** based out of our client’s location in Brisbane’s Southside on a temporary basis.

Key points of interest of the role include:

- Ensure customer needs are known by taking detailed and accurate information
- Data entry
- Provide accurate and timely customer quotes and confirmations
- Establish and maintain performance standards
- Develop detailed knowledge of products and inventory systems
- Investigate and resolve customer issues and concerns in a timely and efficient way
- Accurate entry of purchase orders in ERP
- Liaise with Operations staff to ensure that delivery will be on time and to manage customer expectations regarding delivery
- Temporary role
- $32.69 per hour + super
- Brisbane Southside
- Monday - Friday 8am - 4:36pm
- Good ability to use Microsoft Office or similar software
- Ability to problem solve to meet customer needs

Concept Recruitment Specialists are a multi-faceted recruitment agency specialising in white collar roles across industries including State and Local Government departments. We recruit across customer service, finance, legal, sales and marketing, and project roles. Our service offering is across temporary, contract and permanent recruitment allowing us to be flexible in being able to help you find your next role.

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