Customer Service Representative

5 days ago

Milperra, Australia People in Focus Full time

Hybrid working available after probation period
- Immediate start available
- South/West location

Due to a sustained period of business growth this international freight forwarder based in Sydney's South/West is seeking to recruit a Customer Service Representative to manage a diverse portfolio of clients.
**This role is open to both experienced Customer Service Reps and/or Import Operators looking for a change or next challenge in a dedicated customer service role. You must have international freight forwarding experience in order to be considered for this role.**

***

**Duties and responsibilities**:

- P/O management
- Shipment tracking
- Status reports
- Handling general customer enquiries and query resolution
- Liaising with overseas offices, internal departments, vendors and clients
- Provide operational support as required

**Role Requirements**:

- International freight forwarding customer service experience essential
- Cargowise experience - highly desired
- Excellent communication skills - written and oral
- Willingness to learn and contribute to team outcomes
- Ability to prioritise and follow through
- Attention to detail

Are you ready to develop your current skill set with a professional and supportive employer? For your efforts you will be rewarded with an attractive salary package plus real scope for career advancement.

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