Payment Specialist Officer

2 weeks ago

Melbourne City Centre, Australia HAYS Full time

Seeking individuals who speak English and Mandarin or Cantonese to join the Payment Specialist Hong Kong team
Payment Specialist - HK

**Your new company**
This Top 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia and New Zealand. With its head office located in Melbourne, you will be joining a business that is committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities.
- $32.69/hour + super
- Hours rostered: 11am-9pm (Asia time-zone)
- Temporary, Full-Time
- Training in office 3-4 weeks, then office 2 days per week

**Your new role**
Purpose: assist this Big 4 in becoming the fastest and safest mover of funds both domestically and globally. This role ensures this Bank’s customers spanning across all sectors are provided with quality, reliable and efficient payment experience.

Role is responsible for the successful processing of Inward and Outward Domestic, Real-time Gross Settlement (RTGS), cross-border and clearing services Payments that fall into an exception handling que. Which is attained by:

- Processing payments efficiently and analysing fraud possibilities
- Performing required processing as per internal policies and company's regulatory obligations
- Payment Specialists require a Growth and Service-based mindset in order to deliver great customer outcomes while also maintaining risk discipline

**What you'll need to succeed**
- Previous banking or financial industry exposure or qualification obtained is highly desirable
- Understanding of business credit & lending processes and policies
- Excellent communication skills and outstanding customer service skills
- Ability to work autonomously & under pressure
- Strong concern for quality and standards

**What you'll get in return**
- Career progression
- Industry leading training program
- Diverse work environment

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2683898

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