Ict Service Support Analyst

1 week ago

East Perth, Australia Talent International Full time

**Job Details**:
**Location**

East Perth

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH90465_1664262026

**Contact**

James Hardley

**Posted**

1 day ago

**_Key requirements of the role:_**
- Allocate, monitor and resolve Incident and Service Requests, ensuring that agreed service level targets, KPIs and operational requirements are achieved.
- Utilises endorsed ICT Support Services tooling and technologies (e.g. IT Service Management System, Group Policy, SCCM, VDI and GPO) on a day-to-day basis as required.

**_ Experience:_**
- Commercial experience w**_orking as a Service Desk Analyst ideally within an enterprise corporate environment_** ideally with the use of ITSM tools such as**_ (ServiceNow)._**:

- Experience in delivering, maintaining and supporting**_ end-user standard operating environments_** across a range of devices with a focus on Microsoft technologies.
- Knowledge of contemporary ICT trends, developments and standards

**_ What's in it for you?_**
- Immediate start engagement
- Working with a highly skilled team with an awesome direct line manager
- Ongoing development and support with certifications
- Competitive hourly rate, regular review.

**_ Interested?_**

If you match the above and are interested in finding out more about the position, please forward your updated CV to Tracy Kandiah by clicking the "APPLY NOW" button.
- For further enquires please call Tracy on
- +61 8 6212 5511

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