Ict Service Support Analyst

2 days ago

East Perth, Australia Talent International Full time

**Job Details**: **Location** East Perth **Salary** Negotiable **Job Type** Full Time **Ref** BBBH90465_1664262026 **Contact** James Hardley **Posted** 1 day ago **_Key requirements of the role:_** - Allocate, monitor and resolve Incident and Service Requests, ensuring that agreed service level targets, KPIs and operational requirements are achieved. - Utilises endorsed ICT Support Services tooling and technologies (e.g. IT Service Management System, Group Policy, SCCM, VDI and GPO) on a day-to-day basis as required. **_ Experience:_** - Commercial experience w**_orking as a Service Desk Analyst ideally within an enterprise corporate environment_** ideally with the use of ITSM tools such as**_ (ServiceNow)._**: - Experience in delivering, maintaining and supporting**_ end-user standard operating environments_** across a range of devices with a focus on Microsoft technologies. - Knowledge of contemporary ICT trends, developments and standards **_ What's in it for you?_** - Immediate start engagement - Working with a highly skilled team with an awesome direct line manager - Ongoing development and support with certifications - Competitive hourly rate, regular review. **_ Interested?_** If you match the above and are interested in finding out more about the position, please forward your updated CV to Tracy Kandiah by clicking the "APPLY NOW" button. - For further enquires please call Tracy on - +61 8 6212 5511

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