Ndis Service Manager

1 week ago


Underwood, Australia Nexus Care Services Full time

**NDIS Service Manager - Homes & Community**:

- Lead a passionate team | Highly regarded disability provider | Full-time role with impact_

We’re looking for an experienced and motivated leader to take on a pivotal role managing Supported Independent Living (SIL), Complex Care, and Community Programs. Join a values-driven organisation known for quality service and participant satisfaction.

**About the role**:
As Service Manager - Homes & Community, you’ll oversee day-to-day operations of our SIL and community services, ensure compliance with NDIS standards, and lead a team of passionate support workers. You’ll work closely with participants, families, and stakeholders to make sure supports are personalised and impactful.

**Key responsibilities**:

- Lead and manage SIL and community-based programs
- Supervise and support staff including recruitment and performance management
- Oversee compliance with NDIS Practice Standards
- Collaborate with participants and families on support plans
- Maintain budgets, reporting, and quality frameworks
- Build strong relationships with external stakeholders and providers

**What we’re looking for**:

- Strong experience in disability services leadership
- Deep understanding of the NDIS, especially SIL
- Relevant qualifications (Community Services, Leadership, or similar)
- Excellent communication, coordination, and documentation skills
- A supportive, proactive, and team-focused approach

**Other requirements**:

- Current Driver’s Licence, NDIS Worker Screening, WWCC/Blue Card, and Police Check
- First Aid & CPR (or willingness to obtain)

**Important to know**:
This role includes participation in an on-call roster to support participants or staff after hours. Any additional time worked will be compensated.

**Why join us?**
You’ll be part of a respected organisation known for high-quality care and strong participant outcomes. We’re proud of our workplace culture and the support we offer our staff to thrive.

Ready to lead with purpose?

**Job Types**: Full-time, Permanent

Pay: $85,000.00 - $95,000.00 per year

Schedule:

- On call

Work Authorisation:

- Australia (required)

Work Location: In person


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