Area Manager

Eight Mile Plains FullTime
- Lead with vision Grow with purpose Empower your career as our new Area Manager
- Thrive in a role, managing priorities & drive efficiency
- Monthly Accrued Days off + Salary packaging + Private Health discount

**Step into a leadership role where strategy meets heart—oversee the delivery of the NDIS LAC program**

**Carers Queensland** is seeking an experienced and passionate leader to oversee the delivery of the NDIS Local Area Coordination Partner in the Community (LAC) program across Brisbane’s southern suburbs. This is a rare opportunity to lead a large, diverse team in a values-driven organisation that puts people with disability and unpaid carers at the centre of everything we do.

**About the Role**

Reporting to the Regional Manager, the **Area Manager**will lead and manage service delivery across multiple sites, ensuring high-quality, person-centred support aligned with NDIS requirements. You will foster a strong customer service and outcomes focus, a safe, inclusive and positive high-performance team culture, drive the achievement of contractual and organisational goals and targets, and build strategic partnerships that help build more inclusive communities. This position is based at our Eight Mile Plains office.

**Key Responsibilities**
- Lead and manage a team of experienced staff to deliver high-quality, high-volume, culturally safe, and timely services.
- Drive high levels of customer satisfaction by listening and responding to the needs of our customers and community.
- Ensure compliance with NDIS standards, safeguarding practices, and organisational policies.
- Develop, support and maintain a workforce that reflects the diversity of the community we work in.
- Lead your team effectively through ongoing change impacting their roles and the disability sector.
- Drive team performance through coaching, mentoring, and leadership.
- Build collaborative internal and external relationships to enhance program outcomes.
- Monitor and report on quality, performance, and risk to senior management.
- Manage accountability for site outcomes.

**What You Bring**
- Tertiary qualification in Health, Social Work, Business, or similar
- Minimum 5 years’ leadership experience, preferably within the NDIS or disability sector
- Deep understanding of person-centred and human rights-based approaches
- Proven ability to lead performance, quality, and compliance across service delivery teams
- Energy, empathy, creativity and an ability to build and maintain a team committed to inclusion and delivering on a vision that improves the lives of people with disability, their families, carers and community.

**What We Offer**
- Full-time contract until 30th June 2027, Monday to Friday with a flexible hybrid work model
- Attractive Remuneration Package of **CSW8.1 - $129,210.64 per annum** + 12% super
- Excellent Not-for-Profit Tax Benefits with RemServ + transfer your long service leave via QLEAVE (if applicable).
- Accrued Days Off + Gifted Day for Christmas + Fitness Passport + Westpac Corporate Partner Financial Literacy Program + Discounted Corporate Private Health with Medibank & BUPA.
- Professional development & inclusive workplace culture (Rainbow Tick Accredited)
- The opportunity to enact real and rewarding change in the lives of those you work with and for.

**How To Apply**:

- **‘Apply’** on this page and review the Position Description & Key Selection Criteria in the yellow folder at the right-hand top of the next page.

**Interviews will be conducted during the campaign, so don't wait until the closing date of 10**th** October 2025**:
**Job Details**:

- Location:
- Eight Mile Plains- Work Type:
- FullTime- Post Date:
- 2025-09-30- Close Date:
- 2025-10-10- Reference:
- 9153