Area Manager

Carers Queensland is seeking an experienced and
passionate leader to oversee the delivery of the NDIS Local Area Coordination
Partner in the Community (LAC) program across Brisbane's southern suburbs. This
is a rare opportunity to lead a large, diverse team in a values-driven
organisation that puts people with disability and unpaid carers at the centre
of everything we do.

About the Role

Reporting to the Regional Manager, the Area
Managerwill lead and manage service delivery across multiple sites,
ensuring high-quality, person-centred support aligned with NDIS requirements.
You will foster a strong customer service and outcomes focus, a safe, inclusive
and positive high-performance team culture, drive the achievement of
contractual and organisational goals and targets, and build strategic
partnerships that help build more inclusive communities. This position is based
at our Eight Mile Plains office.

Key Responsibilities

• Lead and manage a team
  of experienced staff to deliver high-quality, high-volume, culturally
  safe, and timely services.
• Drive high levels of
  customer satisfaction by listening and responding to the needs of our
  customers and community.
• Ensure compliance with
  NDIS standards, safeguarding practices, and organisational policies.
• Develop,
  support and maintain a workforce that reflects the diversity of the
  community we work in.
• Lead your team
  effectively through ongoing change impacting their roles and the
  disability sector.
• Drive team performance
  through coaching, mentoring, and leadership.
• Build collaborative
  internal and external relationships to enhance program outcomes.
• Monitor and report on
  quality, performance, and risk to senior management.
• Manage accountability
  for site outcomes.

What You Bring

• Tertiary qualification
  in Health, Social Work, Business, or similar
• Minimum 5 years'
  leadership experience, preferably within the NDIS or disability sector
• Deep understanding of
  person-centred and human rights-based approaches
• Proven ability to lead
  performance, quality, and compliance across service delivery teams
• Energy, empathy,
  creativity and an ability to build and maintain a team committed to inclusion
  and delivering on a vision that improves the lives of people with
  disability, their families, carers and community.

What We Offer

• Full-time contract until
  30th June 2027, Monday to Friday with a flexible hybrid work
  model
• Attractive
  Remuneration Package of CSW8.1 - $129,210.64 per annum + 12% super
• Excellent
  Not-for-Profit Tax Benefits with RemServ + transfer your long service
  leave via QLEAVE (if applicable).
• Accrued
  Days Off + Gifted Day for Christmas + Fitness Passport + Westpac Corporate
  Partner Financial Literacy Program + Discounted Corporate Private
  Health with Medibank & BUPA.
• Professional development
  & inclusive workplace culture (Rainbow Tick Accredited)
• The opportunity to enact real and
  rewarding change in the lives of those you work with and for.

How To Apply:

1. Click on the 'Apply'button
   on this page and review the Position Description & Key Selection
   Criteria in the yellow folder at the right-hand top of the next page.
2. Submit an application
   letter with demonstrated examples that align with the key selection
   criteria, including detailing how your experience makes you suitable for
   this role (incomplete applications without this will not be
   considered). We reserve the right to withdraw the job advert
   earlier than the closing date if a suitable candidate is sourced.
3. For further detailed
   information, our Recruitment Team can be contacted on 

Apply now

Interviews will be conducted during the campaign, so don't wait until the
closing date of 10th October 2025

Carers Queensland is an equal opportunity
employer, and we encourage applications from people with a disability, from
culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait
Islanders, and the LGBTQIA+ community. We are committed to maintaining a
diverse workforce that reflects the diverse needs of the people we support.
This is not only reflected in our values and day to day operations, but also in
our positive rapid growth and hence a new opportunity that we would love to
invite you to explore