Medical Practice Manager

**PRACTICE MANAGER - MELBOURNE MENTAL HEALTH**

**If you want to make a positive difference to others, work with people you enjoy and be proud of the work you do, this role is for you**

**ABOUT US**:
Melbourne Mental Health is an exciting entity providing consultation rooms and facility services to independent mental health professionals such as psychiatrists, psychologists and social workers. It was founded by Dr Steven Chau (rated #1 psychiatrist in Victoria as per RateMDs as of December 4, 2022). Our vision is to create a strong and cohesive environment amongst clinicians and the administrative team to ensure that high levels of service are always being delivered. We value the role you play in ensuring the effective running of Melbourne Mental Health and welcome you to work in a great team culture of respect and cohesion. We are confident you will enjoy being a part of Melbourne Mental Health and contributing to something wonderful and lasting

**Position Summary**:
A fantastic opportunity is available for a Practice Manager to join our team working from our newly renovated building located on Auburn Road, Hawthorn. We are seeking a Practice Manager on a full-time basis to perform a hybrid role of both management and front line duties. You will provide diligent secretarial support to the independent clinicians at Melbourne Mental Health to ensure impeccable service delivery. As the manager you will work on site with frequent interactions with patients, healthcare providers and support staff. You will be responsible for overseeing the day-to-day workflow and operational matters to ensure the complex runs efficiently and effectively. You will also be future-focused and execute a comprehensive plan for expanding the practice.

**The responsibilities of the role include but are not limited to**:

- Develop and maintain all operational aspects of the complex
- Planning and monitoring staff rosters, overtime and leave
- Liaising with internal and external health professionals
- Induction and training of new staff
- Managing staff performance and recruitment
- Lead patient service excellence within the team
- Develop relationships with stakeholders and grow the complex
- Process accounts, invoicing and receipting payments
- Coordinate payroll services, budgeting and debt prevention
- Maintain accurate financial records and provide regular reports to the practice owners
- Develop and maintain effective risk management processes and workplace safety
- Create and uphold positive workplace culture
- Ensure all regulatory, governance and compliance requirements are met
- General day-to-day secretarial duties including typing
- Previous experience working in a health service or similar environment in a management/senior role.
- Tertiary qualifications in business management, administration or similar is highly desirable but not essential.
- A warm and friendly personality
- Strong desire to help people
- Exceptional written and verbal communication skills
- High level of computer literacy including proficiency with MacOS and Microsoft Office
- Efficient typing speed
- Ability to manage multiple priorities
- High attention to detail
- Proactive and reliable ability to problem-solve
- Professional presentation
- Ability to work in a fast-paced environment
- Ability to work autonomously as well as part of a team
- A willingness to learn with an adaptable and flexible approach

**Benefits**:

- Friendly team environment
- Supportive employer who values you
- Rewarding salary matching your experience and expertise
- Long-term secure employment and further growth potential
- Newly renovated and comfortable complex with latest technology
- Free car parking on site and close public transport access
- No weekends
- Closed for 2 weeks over Christmas/New Year for better work-life balance
- Birthday leave - have a paid day off on your birthday

**HOW TO APPLY**:
Pay: $65,000.00 - $80,000.00 per year

Schedule:

- 8 hour shift
- Fixed shift
- No weekends

Work Authorisation:

- Australia (required)

Work Location: In person