Commercial Claims Administrator

2 days ago

Brisbane, Australia LifeTalent Personnel Full time

**Commercial Claims Administrator**

Join a thriving and dynamic organization in the insurance restoration and construction industry.

This is an exciting time to be part of a growing team that is committed to becoming the leader in building and restoration. The company is large enough to offer excellent opportunities for professional growth and development while maintaining a close-knit, supportive work culture that values employees personally and professionally.

Enjoy great benefits, including access to an on-site gym at the Gold Coast office and regular social activities. This role offers flexibility, with the option to work one day from home each week after the probation period. The position can be based in Brisbane or the Gold Coast, giving you the freedom to work where it suits you best

**About the role**
- We are seeking a motivated, reliable, and experienced Claims Administrator/ Case Manager to join our Commercial Insurance team.
- This role is varied and will include managing claims from quote through to repair completion, liaising with Insureds, Insurers, Brokers, Trades & Loss Adjustors.
- We are a Tier 1 & award-winning Insurance builder with long standing relationships with major insurers and a steady (and rapidly growing) portfolio of work.
- You will enjoy a stable role in a fun, caring and values focused environment, where we all support each other.

**About You**
- You will be enthusiastic to learn, happy to pick up the phone, and have a great attitude.
- Have the ability to work diligently & independently.
- Must have previous experience in a claims or case manager role either in Residential or Commercial Insurance for an insurer, loss adjustor or broker.
- Excellent written, verbal, and interpersonal communication skills.
- Strong computer literacy.

**Duties & responsibilities**
- Assist customers in their time of need with empathy and kindness through management of a portfolio / split of commercial insurance claims.
- Proactively manage claims delivering & quality customer service by meeting and exceeding claims SLA’s
- Accurately and efficiently assess what next steps need to occur on a claim and keep stakeholders informed at all times.

Please contact me for further details

Pay: $65,000.00 - $75,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

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