Team Leader, Early Resolution Team

2 days ago

Melbourne City Centre, Australia Department of Health Full time

**About the role**:
Team leaders provide professional advice and direction regarding the resolution of a broad range of complex and sensitive matters in relation to the regulation of registered health practitioners.

In general, Team leaders lead, motivate and support a small team to ensure we meet our performance standards within our Service Charter.

Team leaders typically lead a team with a specific function, such as the early resolution of matters, investigating complex complaints and conducting reviews or own motion investigations into systemic concerns.All Team leaders must have the capability to move seamlessly across all of our office's functions and contribute to the achievement of our strategic goals.

**About us**:
The NHPO's primary role is to provide oversight of bodies in the National Registration and Accreditation Scheme, including the Australian Health Practitioner Regulation Agency (Ahpra), the 15 National Health Practitioner Boards and accreditation organisations. The NHPO sees complaints as an invaluable way to identify and address problems with how registered health practitioners are regulated in Australia.

**About the department**:
The Victorian department of health (the department) develops and delivers policies, programs and services that support and enhance the wellbeing of all Victorians.
The department is the NHPO's host jurisdiction, which allows the NHPO to reduce administrative costs by accessing accommodation, information technology and other systems on a shared basis. NHPO staff are employees of the department on secondment to the NHPO.

**Are you**:

- a leader who can motivate a team to meet high standards?
- a confident decision maker with experience working in an oversight entity?
- an effective and confident communicator with excellent written and verbal communication skills?

**Desirable qualifications**
- Relevant tertiary qualification in law, investigations, law enforcement or a related discipline and/or Certificate IV in Government (Investigations)

**Specialist Expertise**

The following specialist expertise would also be advantageous:

- Relevant experience in the conduct of sensitive and complex investigations or reviews, preferably in an Ombudsman or regulatory environment.
- Demonstrated understanding of current administrative law principles.
- Some knowledge and understanding of the National Registration and Accreditation Scheme for health practitioners would be an advantage.

To view further information about the role including key contact details and the advertisement closing date please click on the position description attached.

**What we offer**:

- The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
- A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
- A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

**How to apply**:
Applications should include a resume and a cover letter. Click the 'Apply' button

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.

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