Early Resolution Officer

***: Resolutions Officer, Intake & Early Resolutions x1 Fixed term (12 months), Full or part time Resolutions Officers manage caseloads of complaints about Victorian health service providers with the aim of achieving timely and effective resolution. In dealing with complaints, Resolutions Officers liaise with the consumers of health services as well as with...

**About the role**: Investigators plays a key role in the resolution of complaints received by the office of the National Health Practitioner Ombudsman (NHPO). As an Investigator in the Early resolution team, you are responsible for efficiently assessing complaints and other approaches made to the NHPO under direction from a Team Leader. The role is focused...

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...

**Dispute Resolution Officer**: VIC - Melbourne CBD Legal, Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer...

Triage and Early Resolution Officer **About Cbus** Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning...

**About the role**: Resolutions Officers manage caseloads of complaints about Victorian health service providers with the aim of achieving timely and effective resolution. In dealing with complaints, Resolutions Officers liaise with the consumers of health services as well as with health service providers, make enquiries to identify and assess options for...

**Overview** As a Complaints Early Resolutions Officer, you will be responsible for: investigating, resolving and providing high quality responses to escalated customer complaints within 5 working days of receipt. The role identifies systemic and material issues and contributes to operational process improvements in order to drive improved member and...

Dispute resolution officer required for Government body in Melbourne CBD. VPS 4, 6 months contract **Your new company** You will be joining a highly respected government body based in Melbourne CBD who require experienced dispute resolution officers to join their team. **Your new role** Reporting to the Chief Resolution Officer you will provide high...

State Government Agency seeks Dispute Resolution Officers - VPS 4 - 6 month contract **Your new company** You will be joining a highly respected government body based in Melbourne CBD who require experienced dispute resolution officers to join their team. **Your new role** Reporting to the Chief Resolution Officer you will provide high quality case...

***: Team leaders provide professional advice and direction regarding the resolution of a broad range of complex and sensitive matters in relation to the regulation of registered health practitioners. In general, Team leaders lead, motivate and support a small team to ensure we meet our performance standards within our Service Charter. Team leaders typically...