Customer Service Representative

1 day ago

Canberra, Australia IMB Bank Full time

**Casual ($41.49 per hr) - Mon to Fri**:

- **Banking experience not required, excellent training provided**:

- **Supportive team environment with great career pathways**

**Are you ready to start a rewarding career in banking?** We have an exciting opportunity for a **Customer Service Representative** to join our branches across the **ACT region,**providing great service and support to IMB customers.

**The Role**
- Having conversations and interactions with members via all channels (in person, online and over the phone) and assisting them with their banking and insurance needs and enquiries
- Exploring new opportunities to find the right financial solutions that may improve their position
- Using various technologies, systems and digital platforms, cash handling and balancing
- Working with your Manager and team to collectively achieve the branch goals and objectives
- Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carry out administrative duties
- As this is a casual role, hours will vary from week to week.

**The Person**
- Experience in sales and service, preferably in retail, banking or hospitality industries
- Cash handling experience and an accurate eye for detail
- A learning mindset and ambition to build a career in the banking industry
- An aptitude for technology and proficient in MS Office programs/apps
- Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
- A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
- A genuine desire to help people, work directly with customers as well as work with and support a team
- A current ACT drivers' license and the willingness to travel to branches within the region as required for training or staff relief purposes.

**The IMB**

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An award winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.

At IMB, we are dedicated to providing our people with a supportive and rewarding work environment and we offer a range of benefits including:

- A supportive culture that actively promotes inclusion and the wellbeing of our employees
- Competitive remuneration
- Wellbeing days
- Product concessions
- Paid parental leave
- Purchase leave options
- Study assistance
- Corporate uniform
- Employee assistance program
- Genuine investment in your learning and professional growth.

  • Customer Service Representative

    7 days ago

    Canberra, Australia HERTZ Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    7 days ago

    Canberra, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100 listed company we...

  • Customer Service Representative

    2 weeks ago

    Canberra, Australia BlueScope Full time

    BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ®...

  • Customer Service Representative

    1 week ago

    Canberra, Australia BlueScope Full time

    BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ®...

  • Customer Service Representative

    2 weeks ago

    Canberra, ACT, Australia IMB Bank Full time $60,000 - $80,000 per year

    Monday to Friday, casual ($41.49 per hr)Banking experience not required, excellent training providedSupportive team environment with great career pathways.Are you ready to start a rewarding career in banking? We have an exciting opportunity for a Customer Service Representative to join our branches across the ACT region, providing great service and support...

  • Customer Service Representative

    1 week ago

    Canberra, Australia IMB Bank Full time

    **Supportive culture with career pathways available**: - **Full time Mon - Fri, Canberra Region**: - **Highly reputable and trusted bank** We are now recruiting for an enthusiastic and customer focused individual to join our branches in the Canberra Region. Our **Customer Service Representative** roles are great job opportunities where you can get your...

  • Fleet Administrator/customer Service Representative

    5 days ago

    Canberra, Australia HERTZ Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    1 week ago

    Canberra, Australia IMB Bank Full time

    **Monday to Friday, casual ($41.49 per hr)**: - ** Banking experience not required, excellent training provided**: - **Supportive team environment with great career pathways.** **Are you ready to start a rewarding career in banking?** We have an exciting opportunity for a **Customer Service Representative** to join our branches across the **ACT...

  • Customer Delivery Representative

    2 weeks ago

    Canberra, ACT, Australia AMS Full time $60,000 - $120,000 per year

    We're looking for a Customer Delivery Representative to join us in Fyshwick, Canberra.As a Customer Delivery Representative you'll work behind the scenes to keep our operations running smoothly, efficiently, and safely. Never afraid of hard work, in this fast-paced role you'll handle the replenishment of stock and deliveries to Club Assist contractors and...

  • Customer Success Representative

    2 weeks ago

    Canberra, Australia Blackbaud Full time

    We're looking for a Customer Success Representative to join our Blackbaud Pacific team in a 12-month fixed-term role to cover a period of parental leave. As a Customer Success Representative, you will be the trusted advisor and strategic partner to a defined portfolio of strategic and non strategic customers. Working closely with a cross-functional team...