Customer Service Representative

3 days ago

Canberra, ACT, Australia IMB Bank Full time $60,000 - $80,000 per year
  • Monday to Friday, casual ($41.49 per hr)
  • Banking experience not required, excellent training provided
  • Supportive team environment with great career pathways.

Are you ready to start a rewarding career in banking? We have an exciting opportunity for a Customer Service Representative to join our branches across the ACT region, providing great service and support to IMB customers. This is an ideal position for a school leaver or someone looking for a career change.

The Role

  • Having conversations and interactions with members via all channels (in person, online and over the phone) and assisting them with their banking and insurance needs and enquiries
  • Exploring new opportunities to find the right financial solutions that may improve their position
  • Using various technologies, systems and digital platforms, cash handling and balancing
  • Working with your Manager and team to collectively achieve the branch goals and objectives
  • Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carry out administrative duties
  • As this is a casual role, hours will vary from week to week.

The Person

  • Open and flexible availability Monday-Friday
  • Experience in sales and service, preferably in retail or hospitality industries
  • Cash handling experience and an accurate eye for detail
  • A learning mindset and ambition to build a career in the banking industry
  • An aptitude for technology and proficient in MS Office programs/apps
  • Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
  • A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
  • A genuine desire to help people, work directly with customers as well as work with and support a team
  • A current ACT drivers' license and the willingness to travel to branches within the region as required for training or staff relief purposes.

The IMB

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB's purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An award winning and growing organisation, we've donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.

At IMB, we are dedicated to providing our people with a supportive and rewarding work environment and we offer a range of benefits including:

  • A supportive culture that actively promotes inclusion and the wellbeing of our employees
  • Competitive remuneration
  • Wellbeing days
  • Product concessions
  • Paid parental leave
  • Purchase leave options
  • Study assistance
  • Corporate uniform
  • Employee assistance program
  • Genuine investment in your learning and professional growth.

To apply, follow the prompts. Applications close October 8, 2025. For further information contact Felix Edwards, Regional Business Support Manager - Please note that email applications are unable to accepted.

  • Customer Service Representative

    4 days ago

    Canberra, ACT, Australia Kirby HVAC&R Pty Ltd Full time $60,000 - $80,000 per year

    Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs. We have an exciting opportunity for a Customer Service Representative to join our Canberra team. Why join us? We are committed to the safety, education...

  • Customer Service Representative

    4 days ago

    Canberra, ACT, Australia Compasscorp Pty Ltd Full time $40,000 - $80,000 per year

    Deliver Quality Cars. Represent Compass. Help Keep Customers Moving.We're looking for reliable, customer-focused drivers to join our team on a casual basis. You'll deliver and collect vehicles, ensure they're spotless, and create a great handover experience — all while helping customers get back on the road after an accident.About CompassSince 2001,...

  • Customer Service Representative

    4 days ago

    Canberra, ACT, Australia IMB Bank Full time $41,490 - $86,000 per year

    Casual ($41.49 per hr) - Mon to Fri Banking experience not required, excellent training provided Supportive team environment with great career pathways Are you ready to start a rewarding career in banking? We have an exciting opportunity for a Customer Service Representative to join our branches across the ACT region, providing great service and support...

  • Customer Service Representative

    3 days ago

    Canberra, ACT, Australia Soilco Pty Ltd Full time $45,000 - $65,000 per year

    Join the SOILCO Group and grow with The Life-Giving Soil CompanyThe SOILCO Group proudly unites three trusted names in organics recycling and landscape supplies: SOILCO, Corkhill Bros, and Martins Fertilizers. Each business has deep roots in its respective community, built on family values, industry expertise, and a shared passion for soil regeneration....

  • Customer Service Representative

    4 days ago

    Canberra, ACT, Australia Asset Construction Hire Full time $45,000 - $60,000 per year

    About usEstablished in 2011, we are a locally owned and operated equipment hire company based in Canberra.  We stock over 600 elevated work platforms, plant machinery and a variety of rental equipment.  Our office is fast paced, friendly, with a strong focus on providing exceptional customer service and customer care.Who We're Looking ForOur team is...

  • Customer Success Representative

    4 days ago

    Canberra, ACT, Australia Arventa Pty Ltd Full time $60,000 - $90,000 per year

    Customer Success RepresentativeAt Arventa, we're passionate about giving the best possible customer experience to our software users. As we continue to grow, we're looking for a proactive, relationship-driven Customer Success Representative to join our team and play a key role in driving customer satisfaction, retention, and growth.Arventa was founded in...

  • Customer Service Representative

    3 days ago

    Canberra, ACT, Australia IMB Limited Full time $60,000 - $80,000 per year

    The RoleHaving conversations and interactions with members via all channels (in person, online and over the phone) and assisting them with their banking and insurance needs and enquiriesExploring new opportunities to find the right financial solutions that may improve their positionUsing various technologies, systems and digital platforms, cash handling and...

  • Wanniassa - Customer Service Rep

    4 days ago

    Canberra, ACT, Australia Reddy Express Full time $40,000 - $80,000 per year

    Reddy Express Wanniassa - Customer Service RepresentativeOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy...

  • Customer Service Officer

    3 days ago

    Canberra, ACT, Australia Life Without Barriers Full time $60,000 - $80,000 per year

    Job no: 505628Employment type: Full TimeLocation: ACT, Newcastle, Maitland & Hunter, Sydney, Darwin, Brisbane, Adelaide, Hobart, MelbourneCategories: DisabilityAbout the OrganisationLife Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children,...

  • Customer Service Agent

    3 days ago

    Canberra, ACT, Australia Qantas Full time $60,000 - $80,000 per year

    Company DescriptionFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline...