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Ecommerce Team Leader

2 weeks ago

Sydney Western Suburbs, Australia Specialised Retailer Full time

**Job Summary**

Take full responsibility in the processing of online orders including picking and packing of orders with 100% accuracy.

Liaise with customers to ensure they are kept up to date regarding their queries, providing responses when needed.

Ensure outstanding customer service and communication levels are maintained at all times.

Curate exiting website content and contribute to creating and uploading new website content.

Enjoy and thrive in a fast paced environment whilst maintaining high attention to detail

**Required Experience, Skills and Qualifications**

Previous experience in online E-Commerce extremely favourable. The following skills would be highly desirable
- Must have 2-3 years Team leader or supervisor level experience of warehouse and retail ecommerce business.
- Working knowledge of excel, comfortable using ERP system and transport bookings.
- Working knowledge of photoshop is an advantage
- High level accuracy and attention to detail
- Strong communication and interpersonal skills
- Effective time management and prioritization skills
- Ability to easily adapt to changing priorities
- Strong problem solving skills
- Enjoy hard work and demonstrate urgency in your daily routine
- Ability to work independently
- Knowledge and experience of working on social media platforms.
- Australian permanent resident or citizenship must.

**Job Type and Category**

Retail & Ecommerce Industry

Temp to Perm role.

**Company Profile**

Join Australia's largest party online retailer and revel in the excitement of a fabulous new emerging event and party industry. Become part of our successful, dynamic and thriving business. We have fun loving team environment.

For the right applicant, you will be joining an awesome winning team which is growing and constantly changing. There is plenty of scope to grow and learn within this role and play an active hands on approach to drive improvement within our ecommerce operations. Career pathways and development is a plus

Due to large volume of applicants only short listed applicant will be contacted.

Work remotely
- No

Application questions
- How many years of Ecommerce Retail experience do you have?
- How many years of retail experience do you have?
- What is the highest level of education you have completed?
- Do you speak English?

**Job Type**: Temp to perm

Schedule:

- Day shift

Ability to commute/relocate:

- Sydney NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Ecommerce Leadership: 2 years (preferred)

Work Authorisation:

- Australia (required)