Sales Support Administrator

2 weeks ago

Sydney, Australia Informa Markets Full time

Company Description

Centre for Aviation (CAPA), part of the Informa Group (10,000+ colleagues), is one of the world’s most trusted sources of market intelligence for the aviation and travel industry. Since its establishment in 1990, CAPA has developed a formidable global network of aviation researchers and analysts located across Europe, North America, Asia and Australia. We provide Members with access to more than 1,000 News Briefs each week, as well as Analysis Reports, Research Publications and a comprehensive Data Centre with extensive company profiles, airline and airport databases, and more.

**Job Description**:
**Salary**:$58,000 - 62,000 + Super

Improve the efficiencies and output of the Centre for Aviation (CAPA) Sales team by** assisting the Account Managers and Senior Leadership Team with various administrative tasks** to support the overall operation of the CAPA Membership programme and other revenue generating ad-hoc projects. The tasks involved in this role cover elements of:

- Sales support;
- Client onboarding;
- Reporting;
- Invoicing accounts receivable function; and
- The overall support of the account management team.

About You

**What we are looking for**:

- Demonstrable experience in customer service and/or administration
- Proficient with Microsoft Office
- Knowledge of CRM software desirable
- Excellent oral and written communication skills, with a high level of accuracy
- Strong numerical skills
- Ability to take initiative and work independently
- Ability to simultaneously manage and prioritize multiple tasks
- Interest in sales, events and aviation

**What we offer in return**:

- 4 volunteering days annually
- Day off for your birthday
- Seasonal social and charitable events
- Training and development opportunities
- At Informa Markets we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Informa Markets are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about._

**Qualifications**:

- Demonstrable experience in customer service and/or administration
- Proficient with Microsoft Office
- Knowledge of CRM software desirable
- Excellent oral and written communication skills, with a high level of accuracy
- Strong numerical skills
- Ability to take initiative and work independently
- Ability to simultaneously manage and prioritize multiple tasks
- Interest in sales, events and aviation

Additional Information
- 4 volunteering days annually
- Day off for your birthday
- Seasonal social and charitable events
- Training and development opportunities

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