Client Engagement Officer
7 days ago
**Department of Treasury and Finance**
**Job reference**: 700381
**Location**: 5015 - PORT ADELAIDE
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone
**Remuneration**: ASO2 - Salary Range ($58,709 - $63,154 pa)
**About the opportunity**:
As a Client Engagement Officer, you will be the first point of contact for clients with outstanding debt via telephone calls and online services.
**About you**
To be successful you will:
- Negotiate and help people get back on track. We are seeking individuals who want to help clients with solutions and effective outcomes.
- Maintain a strong client-centric approach ensuring compliance with internal policies and procedures.
- Provide prompt and accurate information to clients.
- Use empathy and excellent communication skills to resolve queries and achieve first contact resolution.
- Collaborate with team members to enhance the overall client experience.
**About us**
- At the Department of Treasury and Finance (DTF) we work together to ensure South Australia is a thriving, prosperous state now and into the future.
- We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.
- Our culture is one that welcomes all and we embrace flexibility and embrace diversity. We believe people are our most valuable asset, so we work to support the skills, knowledge and capability of our staff.
- The Fines Enforcement and Recovery Unit (Fines Unit) is a business unit of the DTF and is responsible for the effective collection, resolution and enforcement of overdue fines and other debts owed to the state to assist in meeting the overall DTF strategic goals and objectives.
- The Fines Unit places a high value on maintaining a work environment which is positive, inclusive, supportive and safe. The Fines Unit Leadership Team has a primary focus on ensuring all our team members have access to the information, training and support required to do and enjoy the roles they fulfill within the organisation.
**What we offer**
- Flexible working options
- Salary packaging options
- Discounted gym membership
- Supportive career development opportunities
- Employee Assistance Program for you and your family
- Be Well Program
**For a confidential discussion about the role please contact**:
Name: Cinzia Martino
Title: Senior Lead, Client Service Excellence
Tel: 08 8429 8349
**Application Instructions**:
Applicants are required to submit a Curriculum Vitae and covering letter (no more than two pages) addressing the key selection criteria and demonstrating suitability for the role. You are also required to provide details of 2 referees and complete a pre-employment declaration. Applications will include a completed pre-employment declaration, and applicants will undertake and return a satisfactory General Employment Probity check, Working with Children Check and Fines History check.
**Applications close**: 08/10/2025 11:45 PM
-
Client Engagement Officer
2 weeks ago
Greater Adelaide SA, Australia Baptist Care SA Full time**About the role - Permanent Full Time** The Client Engagement Officer supports people with disability to access the right services through Baptist Care SA. As the first point of contact for NDIS inquiries, the role guides clients and families through intake, assessment, and transition with care and professionalism. It includes developing tailored service...
-
Client Engagement Consultant
2 weeks ago
Greater Adelaide SA, Australia UnitingSA Full time**About UnitingSA**: UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs. **Role Overview**: Join UnitingSA's Aged Care team as the Client Engagement Consultant. The...
-
Engagement Officer
2 weeks ago
Adelaide, Australia SA Government -DEPARTMENT FOR INFRASTRUCTURE AND TRANSPORT Full time**Department for Infrastructure and Transport** **Job reference**: 698772 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone At the Department for Infrastructure and Transport, we are connecting South Australia to keep our State moving. We are responsible for delivering a multi-billion-dollar pipeline of...
-
Client Services Officer
7 days ago
Adelaide, South Australia Moore Australia Full timeWe are a collaborative team that is passionate about the work we do and we are now seeking a high-performing Client Service Officer to join the Moore Australia team in Adelaide. If you are looking for a challenge, enjoy client contact and working as an integral part of a team, this role would be ideal for you.About usMoore Australia is a network of...
-
Client Services Officer
7 days ago
Adelaide, South Australia Moore Australia SA Full timeWe are a collaborative team that is passionate about the work we do and we are now seeking a high-performing Client Service Officer to join the Moore Australia team in Adelaide. If you are looking for a challenge, enjoy client contact and working as an integral part of a team, this role would be ideal for you. About us Moore Australia is a network of...
-
Civil Stakeholder Engagement Officer
7 days ago
Adelaide, South Australia BTR Excavations Pty Ltd Full time $80,000 - $120,000 per yearCivil Stakeholder Engagement OfficerAbout Us:BTR Excavations is a reputable civil construction company based in Adelaide North, proudly serving the industry for 30 years. With a solid foundation built on experience and expertise, we are committed to delivering high-quality projects and exceptional service. We are currently delivering a major wastewater main...
-
Communications and Engagement Officer
2 weeks ago
Adelaide, Australia SA Government -SOUTH AUSTRALIA POLICE Full time**South Australia Police** **Job reference**: 639506 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone **Ongoing fulltime vacancy.** The Communications and Engagement Officer is accountable to the Neighbourhood Watch Communications and Engagement Manager, for the development, promotion and delivery of engaging...
-
Customer Engagement Officer
2 weeks ago
Port Pirie, South Australia Helping Hand Full time $60,000 - $80,000 per yearWork Type: Permanent Full Time Work Location: Port Pirie There to care. Here for good. Aged care is so important. Some people forget that. You don't and neither do we. Because helping people is what we were born to do.We've been a leading provider of aged care in communities across South Australia since 1953. That's a long journey, and we're proud of our...
-
Community Engagement Officer
3 days ago
Port Adelaide, Australia Jobedge Full timeEngage and build relationships with local business and support services - Achieve your dreams by helping others achieve theirs - Work across Port Adelaide, Torensville and Woodville **Why JobEdge?** At Jobedge we Progress Together. Progress Together means that every success is only possible if we do it together, whether that means in partnership with our...
-
Professional Client Engagement
2 weeks ago
Adelaide Region SA, Australia CoreLogic Full timeJob Summary: Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients’ toughest challenges in the...