Senior Insurance Officer

3 days ago

Melbourne CityInner Australia VIC Synergie Australia Full time $100,000 - $120,000 per year


We're seeking an experienced insurance and risk professional to step into a key role within local government. This is a fantastic opportunity to lead insurable risk and claims management while helping embed a positive risk culture across the organisation.

The Role

As the Senior Insurance Officer, you'll:

  • Lead and coordinate insurance claims management across the organisation

  • Provide timely advice to staff, residents, insurers, and legal representatives

  • Analyse claims data and deliver reporting to highlight risk exposures and trends

  • Drive improvements to claims management systems and processes

  • Support the organisation's Risk Management Framework and compliance activities

  • Build strong relationships to promote a risk-aware culture

About You

You'll bring:

  • Tertiary qualifications in risk management, business management or a related field, or substantial relevant experience

  • Background in insurance, risk management, claims management or quality assurance (AS/NZS ISO 31000 preferred)

  • Strong analytical and report writing skills

  • Excellent interpersonal and communication skills, including the ability to manage challenging conversations

  • Proficiency with Microsoft Office and a strong eye for detail

What's on Offer

  • Temporary full-time contract until 27 November 2025 (parental leave backfill)

  • Band 6 hourly rate $ % casual loading + super

  • Work with a supportive Legal & Governance team on meaningful, community-focused projects

Compliance Requirements

  • Police Check

  • Working with Children Check

  • Current Driver's Licence

If interested please apply to this role with an updated resume and cover letter demonstrating how you align with the requirements of this role. 


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